Citizens Advice Gateshead is seeking a Social Welfare Contact Centre Adviser to help local residents with welfare benefits, housing, energy and money advice. You will join a supportive team delivering accurate information and compassionate guidance across multiple channels.
The role offers a 7-day service model, flexible hours (full or part-time), and a commitment to social change and equality. Training will be provided to develop expertise in complex welfare issues and person-centred support.
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Social Welfare Advisor: Impactful Community Support in Gateshead employer: Citizens Advice Gateshead
Join our dedicated Help Through Hardship team, where your compassion and resilience will empower individuals facing financial challenges. We offer a supportive work culture that values empathy and personal growth, alongside flexible working hours to accommodate your lifestyle. With opportunities for professional development and the chance to make a meaningful impact in the community, this role is perfect for those looking to contribute positively while enjoying a fulfilling career.
