Citizens Advice Gateshead is recruiting a Contact Centre Adviser - Consumer to support the public across phone, email and web chat, helping people understand their consumer rights. You will share practical information on buying goods and services and work with Trading Standards to provide essential intelligence.
You'll join a high-performing team, receive training, and contribute to safeguarding the public from rogue traders. The role offers flexible hours with full-time or part-time options.
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Consumer Rights Advisor — Multi-Channel Support in Gateshead employer: Citizens Advice Gateshead
Join our dedicated Help Through Hardship team, where your compassion and resilience will empower individuals facing financial challenges. We offer a supportive work culture that values empathy and personal growth, alongside flexible working hours to accommodate your lifestyle. With opportunities for professional development and the chance to make a meaningful impact in the community, this role is perfect for those looking to contribute positively while enjoying a fulfilling career.
