Support supervised legal casework and help clients’ cases progress.
Why volunteer ?
Working under supervision, you’ll provide practical casework support that helps caseworkers manage their caseloads and maintain a high standard of client service.
What you'll do
• Set up and maintain cases on the case management system
• Keep accurate case and time records
• Draft routine letters under supervision
• Chase responses from third parties and complete agreed casework tasks
What we're looking for
• No previous legal experience is required
• Comfortable having contact with clients
• Accurate, dependable and willing to learn
• Able to work within guidance and supervision
Good to knows
🕐 4 hours per week (minimum)
📅 At least 6 months commitment
💻10 hours + training
📍Davidson Building, Gateshead
🍏 Healthy food and snacks available
🚇 We will re-imburse expenses incurred
If you have free time and want to volunteer, we would love to hear from you.
Casework Support Volunteer in Gateshead employer: Citizens Advice Gateshead
Join our dedicated Help Through Hardship team, where your compassion and resilience will empower individuals facing financial challenges. We offer a supportive work culture that values empathy and personal growth, alongside flexible working hours to accommodate your lifestyle. With opportunities for professional development and the chance to make a meaningful impact in the community, this role is perfect for those looking to contribute positively while enjoying a fulfilling career.
