Head of Advice Services - Community Impact Leader in Eastleigh
Head of Advice Services - Community Impact Leader

Head of Advice Services - Community Impact Leader in Eastleigh

Eastleigh Full-Time 40000 - 50000 £ / year (est.) No home office possible
Citizens Advice Eastleigh

At a Glance

  • Tasks: Lead a passionate team to provide essential advice and support for the community.
  • Company: Citizens Advice Eastleigh, dedicated to making a positive impact.
  • Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
  • Other info: Join a supportive environment focused on community welfare and engagement.
  • Why this job: Make a real difference in people's lives while developing your leadership skills.
  • Qualifications: Experience in advice services and strong leadership abilities.

The predicted salary is between 40000 - 50000 £ per year.

Citizens Advice Eastleigh is looking for a dedicated Head of Advice to oversee day-to-day operations and ensure high-quality, accessible support for the community. Reporting to the CEO, you will lead a committed team to resolve welfare benefits, housing, and financial issues, driving positive client outcomes. This role is vital for keeping services relevant and effective in meeting community needs.

Head of Advice Services - Community Impact Leader in Eastleigh employer: Citizens Advice Eastleigh

Citizens Advice Eastleigh is an exceptional employer that prioritises community impact and employee development. With a supportive work culture that values collaboration and innovation, employees are empowered to make a real difference in people's lives while enjoying opportunities for professional growth and advancement. Located in a vibrant community, this role offers the chance to lead a passionate team dedicated to providing essential services that truly matter.
Citizens Advice Eastleigh

Contact Detail:

Citizens Advice Eastleigh Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Advice Services - Community Impact Leader in Eastleigh

✨Tip Number 1

Network like a pro! Reach out to people in the community and industry. Attend local events or online webinars where you can meet potential colleagues or mentors. Remember, connections can lead to opportunities!

✨Tip Number 2

Showcase your passion for community impact! When you get the chance to chat with hiring managers, share your experiences and ideas on how to enhance advice services. Let them see your commitment to making a difference.

✨Tip Number 3

Prepare for interviews by researching the organisation's values and recent projects. Tailor your responses to highlight how your skills align with their mission. We want to see that you’re not just a fit for the role, but for the team too!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our mission to support the community effectively.

We think you need these skills to ace Head of Advice Services - Community Impact Leader in Eastleigh

Leadership Skills
Operational Management
Client Relationship Management
Welfare Benefits Knowledge
Housing Issues Expertise
Financial Advice Skills
Community Engagement
Team Management
Problem-Solving Skills
Communication Skills
Strategic Planning
Service Delivery Improvement
Adaptability
Empathy

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in overseeing operations and leading teams. We want to see how your skills align with the role of Head of Advice Services.

Showcase Your Impact: Use specific examples to demonstrate how you've driven positive outcomes in previous roles. We love seeing quantifiable results, so don’t hold back on sharing your successes!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of your qualifications.

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!

How to prepare for a job interview at Citizens Advice Eastleigh

✨Know Your Community

Familiarise yourself with the specific needs and challenges of the Eastleigh community. Research local welfare benefits, housing issues, and financial concerns that are prevalent. This will show your commitment to making a positive impact and help you connect with the interviewers.

✨Demonstrate Leadership Skills

Prepare examples of how you've successfully led teams in the past. Highlight your ability to motivate and support team members, especially in high-pressure situations. This role requires strong leadership, so showcasing your experience in driving positive outcomes is key.

✨Showcase Problem-Solving Abilities

Be ready to discuss specific instances where you've resolved complex client issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will illustrate your analytical skills and your approach to ensuring high-quality support.

✨Align with Their Mission

Understand Citizens Advice's mission and values. Be prepared to articulate how your personal values align with theirs and how you can contribute to their goals. This alignment will demonstrate your genuine interest in the role and the organisation.

Head of Advice Services - Community Impact Leader in Eastleigh
Citizens Advice Eastleigh
Location: Eastleigh

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