Head of Advice in Eastleigh

Head of Advice in Eastleigh

Eastleigh Full-Time 40000 - 50000 £ / year (est.) No home office possible
Citizens Advice Eastleigh

At a Glance

  • Tasks: Lead a dedicated team to provide essential advice and support to the community.
  • Company: Citizens Advice Eastleigh, committed to making a positive impact.
  • Benefits: Competitive salary, supportive work environment, and the chance to make a real difference.
  • Other info: Join a high-performing team in a dynamic and fulfilling role.
  • Why this job: Drive meaningful change and help people navigate their challenges every day.
  • Qualifications: Experience in leadership and a passion for community service.

The predicted salary is between 40000 - 50000 £ per year.

Are you driven to make a difference? Passionate about positive outcomes for clients? Citizens Advice Eastleigh helps people resolve their welfare benefits, money, housing and other problems by providing free, independent, confidential and impartial information and advice. We're a busy office with a committed and high performing team and are seeking an Head of Advice to help drive the vital support we give to our community.

Reporting to the CEO, the Head of Advice is responsible for the oversight and smooth running of the day to day operations of the advice service, keeping us accessible, high performing and relevant to community needs.

Head of Advice in Eastleigh employer: Citizens Advice Eastleigh

Citizens Advice Eastleigh is an exceptional employer dedicated to making a meaningful impact in the community. With a strong focus on employee development and a collaborative work culture, we offer our team members the opportunity to grow professionally while contributing to positive outcomes for clients. Located in a vibrant area, we provide a supportive environment where your passion for helping others can thrive.
Citizens Advice Eastleigh

Contact Detail:

Citizens Advice Eastleigh Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Advice in Eastleigh

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the organisation and its values. Understand their mission and how your skills align with their goals. This will help you stand out as someone who genuinely cares about making a difference.

✨Tip Number 3

Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, so rehearse with a friend or in front of a mirror to get comfortable with your delivery.

✨Tip Number 4

Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your appreciation and keeping you top of mind. Plus, it’s a great chance to reiterate your enthusiasm for the role.

We think you need these skills to ace Head of Advice in Eastleigh

Leadership Skills
Operational Management
Client Relationship Management
Community Engagement
Problem-Solving Skills
Team Management
Communication Skills
Strategic Planning
Performance Monitoring
Adaptability
Conflict Resolution
Empathy
Decision-Making Skills

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for making a difference shine through. We want to see how driven you are to help clients and improve their lives, so share any relevant experiences that highlight this.

Tailor Your Application: Make sure to customise your application to reflect the specific needs of Citizens Advice Eastleigh. We’re looking for someone who understands our mission and can demonstrate how their skills align with our goals.

Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that get straight to the heart of your qualifications and experiences without unnecessary fluff.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Citizens Advice Eastleigh

✨Know Your Impact

Before the interview, think about how your previous experiences have made a difference in similar roles. Be ready to share specific examples of how you've positively impacted clients or improved services, as this aligns perfectly with the mission of Citizens Advice Eastleigh.

✨Understand Community Needs

Research the local community and its specific challenges. Familiarise yourself with the types of issues that clients face in Eastleigh, so you can discuss how you would tailor the advice service to meet those needs effectively during the interview.

✨Showcase Leadership Skills

As the Head of Advice, you'll be leading a team. Prepare to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any strategies you've used to keep teams motivated and high-performing.

✨Ask Insightful Questions

Prepare thoughtful questions to ask the interviewers about the organisation's goals and challenges. This shows your genuine interest in the role and helps you understand how you can contribute to making a difference in the community.

Head of Advice in Eastleigh
Citizens Advice Eastleigh
Location: Eastleigh

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