The Advice Service Supervisor at Citizens Advice Derbyshire Districts will oversee the delivery of high-quality telephone-based advice via Adviceline. You will supervise staff and volunteer advisers, ensure sessions run smoothly, and maintain service quality standards in a busy, client-focused environment.
This role emphasizes supporting, motivating and developing teammates, creating an inclusive workplace where colleagues feel valued and able to deliver the best possible advice.
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Adviceline Supervisor – Hybrid Leadership for Client Advice in Chesterfield employer: Citizens Advice Derbyshire Districts
Citizens Advice Derbyshire Districts is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee development through comprehensive training programmes like the accredited Money Advice Learning Plan. With a focus on making a meaningful impact in the community, employees enjoy the flexibility of hybrid/remote work while contributing to a vital mission of empowering individuals to manage their finances effectively.
Contact Details:
Citizens Advice Derbyshire Districts Recruitment Team
