Citizens Advice County Durham

Citizens Advice County Durham is a vital community resource dedicated to providing free, impartial advice and support to residents across the region. Established with the mission to empower individuals, we offer guidance on a wide range of issues including legal matters, financial difficulties, housing concerns, and consumer rights.

Our team of trained advisors is committed to helping clients navigate complex situations, ensuring they have access to the information and resources they need. We believe in the importance of informed decision-making and strive to equip our clients with the knowledge necessary to advocate for themselves.

Core Services

• Advice Services: We provide one-on-one consultations to address specific queries and challenges faced by individuals.
• Information Resources: Our website and physical locations offer a wealth of information on various topics, accessible to all.
• Community Outreach: We engage with local communities to raise awareness about available services and promote financial literacy.

At Citizens Advice County Durham, we are driven by our core values of integrity, respect, and inclusivity. We understand that every individual’s situation is unique, and we tailor our approach to meet the diverse needs of our clients.

Our vision is to create a society where everyone has access to the support they need to overcome challenges and improve their quality of life. Through collaboration with local organizations and stakeholders, we aim to enhance our service delivery and reach even more people in need.

We invite anyone seeking assistance to reach out to us, as we are here to help you find the best path forward.