At a Glance
- Tasks: Supervise and assess advice sessions to ensure quality service delivery.
- Company: Join Citizens Advice Worcester, a supportive and impactful organisation.
- Benefits: Competitive salary, full-time hours, and training opportunities.
- Other info: Dynamic role with potential for personal and professional growth.
- Why this job: Make a difference in people's lives while developing your leadership skills.
- Qualifications: Experience in advice work or transferable skills; training provided.
The predicted salary is between 27254 - 28142 £ per year.
Full Time 37 Hours per week – Based in Worcester Office
Salary: £27,254 – £28,142 per annum Full Time (depending on experience)
To work with key staff to implement and supervise assessment of CRF submissions in the delivery of the advice services for Citizens Advice Worcester, including supervision of advice sessions in our Worcester office.
To ensure the quality of advice given to service users meets required standards. More details of the role are included in our Job Pack.
Ideally we are looking for an individual with recent experience of advice work either as a supervisor or as a general advisor. We are also willing to consider other candidates with transferable skills, which meet the person specification; training will be provided.
Please contact Anne Limbert by clicking "Fast Apply" if you have any questions about the role.
Closing date: Tuesday 16 June 2026
Interviews: Wednesday 24 June 2026
Crisis and Resilience Fund Assessor/Advice Quality Supervisor in Worcester employer: CITIZENS ADVICE BUREAU
Citizens Advice Worcester is an exceptional employer that prioritises employee development and a supportive work culture. With a focus on delivering high-quality advice services, staff benefit from comprehensive training opportunities and a collaborative environment that fosters personal and professional growth. Located in the heart of Worcester, employees enjoy a fulfilling role that directly impacts the community while being part of a dedicated team committed to making a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Crisis and Resilience Fund Assessor/Advice Quality Supervisor in Worcester
✨Tip Number 1
Network like a pro! Reach out to your connections in the advice sector and let them know you're on the hunt for a role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the organisation and think about how your experience aligns with their mission. Practise answering common questions, especially around crisis management and quality assurance in advice work.
✨Tip Number 3
Showcase your transferable skills! If you don’t have direct experience as a supervisor, highlight relevant skills from other roles that demonstrate your ability to lead and ensure quality in service delivery.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application seen. Plus, it shows you’re serious about joining our team at Citizens Advice Worcester. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Crisis and Resilience Fund Assessor/Advice Quality Supervisor in Worcester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in advice work. We want to see how your skills align with the role of Crisis and Resilience Fund Assessor, so don’t hold back on showcasing your strengths!
Showcase Your Supervisory Skills:If you have experience supervising advice sessions, let us know! We’re keen to see examples of how you've ensured quality in advice delivery. This will help us understand your fit for the Advice Quality Supervisor aspect of the role.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your qualifications and experiences. This makes it easier for us to see why you’d be a great addition to our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just click 'Fast Apply' and you’re on your way!
How to prepare for a job interview at CITIZENS ADVICE BUREAU
✨Know Your Stuff
Make sure you brush up on the specifics of crisis and resilience advice work. Familiarise yourself with the key principles and standards expected in this role, as well as any recent developments in the field. This will show your interviewers that you're not just interested, but also knowledgeable.
✨Showcase Your Experience
Prepare to discuss your previous experience in advice work, especially if you've held a supervisory role. Think of specific examples where you've successfully managed advice sessions or improved service quality. This will help demonstrate your capability to meet the job requirements.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare some thoughtful questions about the team dynamics, the challenges faced in the role, or how success is measured. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
✨Be Yourself
While it's important to be professional, don't forget to let your personality shine through. The interviewers want to see who you are beyond your qualifications. Be honest about your motivations and what drives you in this line of work; it can make a lasting impression.
