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- Tasks: Provide vital advice on welfare benefits to those affected by cancer and their families.
- Company: Join Macmillan and Citizen Advice, making a difference in people's lives.
- Benefits: Competitive salary, flexible hours, and training opportunities.
- Why this job: Help others navigate challenging times while gaining valuable experience.
- Qualifications: Experience in advice work or transferable skills; training provided.
- Other info: Work in diverse settings and enjoy a supportive team environment.
The predicted salary is between 29539 - 29539 £ per year.
To provide an effective advice service to people affected by cancer, their carers and families for welfare benefits, including establishing entitlement, help with claims, assistance with reviews, appeals and related enquiries as required.
The service will be delivered in settings appropriate to the client group including outreach in health and community settings and by telephone.
Ideally, we are looking for individuals with recent experience of advice work, casework or supervision according to the role being applied for. We are also willing to consider other candidates with transferable skills, which meet the person specification; training will be provided.
Please contact Sonya Gregory if you have any questions about the role.
Closing date: Monday 18th May 2026.
Welfare Benefits Advice Caseworker employer: CITIZENS ADVICE BUREAU
Contact Detail:
CITIZENS ADVICE BUREAU Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Welfare Benefits Advice Caseworker
✨Tip Number 1
Network like a pro! Reach out to folks in the welfare benefits sector, especially those who work with cancer patients. They can give you insider info and might even know about job openings before they're advertised.
✨Tip Number 2
Practice your interview skills! We all know interviews can be nerve-wracking, so grab a mate and do some mock interviews. Focus on questions related to casework and how you’d handle specific scenarios in welfare benefits advice.
✨Tip Number 3
Show your passion for helping others! When you get the chance to chat with potential employers, share your experiences and why you care about supporting people affected by cancer. Authenticity goes a long way!
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Welfare Benefits Advice Caseworker
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in advice work or casework. We want to see how your skills align with the role, so don’t hold back on showcasing your transferable skills!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your passion for helping those affected by cancer shines through.
Showcase Your Empathy: This role is all about supporting people in need, so let us know about any experiences that demonstrate your empathy and understanding. Share stories that reflect your ability to connect with clients and provide compassionate support.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this opportunity!
How to prepare for a job interview at CITIZENS ADVICE BUREAU
✨Know Your Stuff
Make sure you brush up on welfare benefits and the specific needs of people affected by cancer. Familiarise yourself with common queries and challenges they face, as well as the support services available. This will show your genuine interest and understanding of the role.
✨Showcase Your Experience
Whether you've worked in advice roles before or have transferable skills, be ready to share specific examples. Think about situations where you've helped someone navigate a complex process or resolved a challenging case. This will demonstrate your capability and problem-solving skills.
✨Practice Empathy
As a Welfare Benefits Advice Caseworker, you'll be dealing with sensitive situations. Prepare to discuss how you would approach clients with empathy and understanding. Role-playing scenarios can help you articulate your approach to providing support and reassurance.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in this role. This shows that you're not just interested in the job, but also in how you can grow and contribute to the organisation.