Payroll & Finance Assistant in Newport, Wales

The Payroll & Finance Assistant will join our Finance Department to support the smooth delivery of payroll and finance services across the organisation. Working closely with the Senior Finance Officer, HR and our external payroll provider, the role supports the preparation and processing of the monthly payroll for over 240 employees, helping ensure data accuracy and deadlines are met. The postholder will also assist with day-to-day finance administration, contributing to accurate financial records, statutory compliance and effective governance arrangements.

This job description reflects the current requirements of the role and is not intended to be exhaustive. Duties may evolve in response to organisational needs and priorities.

• Payroll
  • Support the day-to-day administration of the payroll system, including HMRC submissions, year-end processes and reconciliations.
  • Assist with producing payroll reports and checking for anomalies.
  • Process employee changes relating to absence, sickness, working hours and personal details.
  • Respond to payroll-related queries in a timely and professional manner.
  • Monitor and process pension information from the payroll system.
  • Support auto-enrolment processes, including submissions to pension provider.
  • Assist with manual payroll calculations such as overpayments, underpayments and annual leave.
  • Support compliance with PAYE, National Insurance, SSP, SMP, SAP and attachments of earnings.
  • Handle payroll data in line with data protection and confidentiality requirements.
• Finance Administration
  • Assist with processing financial transactions including purchase ledger, sales ledger, nominal ledger, payroll journals, general journals and bank reconciliations.
  • Receive, check and process petty cash requests, supplier invoices and staff expenses.
  • Assist with raising and distributing customer invoices in line with invoicing schedules.
  • Support credit control activity to encourage timely customer payments.
  • Maintain electronic cash books, ledgers and other prime entry records.
  • Support weekly payment runs.
  • Maintain the purchase order system.
  • Assist with the preparation of monthly and quarterly management accounts.
  • Support year-end procedures, budgeting, forecasting and cash flow management.
  • Undertake general administrative duties where appropriate.
• Professional Development
  • Keep up to date with relevant legislation, policies and procedures.
  • Undertake appropriate training, including annual GDPR training.
  • Attend internal and external meetings as agreed.
  • Participate in supervision sessions, team meetings and staff meetings.
  • Identify development needs and agree training activities with the line manager.
• Other Duties
  • Carry out additional duties within the scope of the role to support service delivery.
  • Demonstrate commitment to the aims and principles of Citizens Advice.
  • Comply with health and safety requirements and contribute to a safe working environment.

• Essential
  • Experience using Microsoft Excel and other Microsoft Office applications.
  • Experience administering databases and maintaining accurate records.
  • Confident IT user with experience working in an information systems environment.
  • Strong communication skills and the ability to work collaboratively with others.
  • Ability to manage multiple deadlines while maintaining accuracy.
  • High level of attention to detail.
  • Excellent numeracy and literacy skills.
  • Understanding of confidentiality and data protection requirements.
  • Strong organisational and time management skills.
  • Demonstrates a positive and professional work ethic.
• Desirable
  • Experience in a payroll or payroll support role.
  • Experience working within a finance or accounting function.
  • Working towards, or holding, a CIPP qualification (e.g. Foundation Certificate in Payroll, Payroll Technician Certificate or equivalent).
  • Experience using Google Workspace.
  • Advanced Excel skills.
  • Welsh speaker.

Job Types: Full-time, Permanent

Pay: £24,000.00-£28,000.00 per year

Benefits:

• Company pension
• Free flu jabs
• Health & wellbeing programme
• Sick pay

Work Location: Hybrid remote in Bargoed CF81 8RP