Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide vital advice on welfare benefits to those affected by cancer and their families.
- Company: Join Macmillan and Citizen Advice, making a difference in people's lives.
- Benefits: Competitive salary, flexible hours, and training opportunities.
- Why this job: Help others navigate challenging times while gaining valuable experience.
- Qualifications: Experience in advice work or transferable skills; training provided.
- Other info: Work in diverse settings with a supportive team.
The predicted salary is between 29539 - 29539 £ per year.
To provide an effective advice service to people affected by cancer, their carers and families for welfare benefits, including establishing entitlement, help with claims, assistance with reviews, appeals and related enquiries as required.
The service will be delivered in settings appropriate to the client group including outreach in health and community settings and by telephone.
Ideally, we are looking for individuals with recent experience of advice work, casework or supervision according to the role being applied for. We are also willing to consider other candidates with transferable skills, which meet the person specification; training will be provided.
Please contact Sonya Gregory if you have any questions about the role and to request a job pack.
Closing date: Monday 18th May 2026.
Welfare Benefits Advice Caseworker in Hereford employer: CITIZENS ADVICE BUREAU
Contact Detail:
CITIZENS ADVICE BUREAU Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Welfare Benefits Advice Caseworker in Hereford
✨Tip Number 1
Network like a pro! Reach out to folks in the welfare benefits sector, especially those who work with organisations like Macmillan or Citizen Advice. A friendly chat can open doors and give you insights that might just land you that caseworker role.
✨Tip Number 2
Practice your interview skills! We all know interviews can be nerve-wracking, but rehearsing common questions related to welfare benefits advice can boost your confidence. Try role-playing with a friend or even in front of a mirror to nail your responses.
✨Tip Number 3
Showcase your transferable skills! If you don’t have direct experience in advice work, highlight any relevant skills from previous jobs. Whether it’s communication, empathy, or problem-solving, make sure to connect the dots for the interviewer.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen. Plus, we love seeing candidates who take the initiative to apply directly. Don’t miss out on this opportunity to join a fantastic team!
We think you need these skills to ace Welfare Benefits Advice Caseworker in Hereford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in advice work or casework. We want to see how your skills align with the role, so don’t hold back on showcasing your transferable skills!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your passion for helping those affected by cancer shines through.
Showcase Your Empathy: This role is all about supporting people in need, so let us know about any experiences that demonstrate your empathy and understanding. Share stories that reflect your ability to connect with clients and provide compassionate support.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this opportunity!
How to prepare for a job interview at CITIZENS ADVICE BUREAU
✨Know Your Stuff
Make sure you brush up on welfare benefits and the specific needs of people affected by cancer. Familiarise yourself with common queries and challenges they face, as well as the services offered by Macmillan and Citizen Advice. This will show your genuine interest and understanding of the role.
✨Showcase Your Experience
If you've got recent experience in advice work or casework, be ready to share specific examples during the interview. Highlight situations where you successfully helped clients navigate complex issues, as this will demonstrate your capability and confidence in the role.
✨Practice Empathy
This role requires a compassionate approach. Think about how you can convey empathy and understanding in your responses. Prepare to discuss how you would handle sensitive situations and support clients who may be going through tough times.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of the interview. This could include inquiries about the team dynamics, training opportunities, or how success is measured in the role. It shows that you're engaged and serious about contributing to the organisation.