Macmillan / Citizen Advice - Welfare Benefits Advice Caseworker in Hereford
Macmillan / Citizen Advice - Welfare Benefits Advice Caseworker

Macmillan / Citizen Advice - Welfare Benefits Advice Caseworker in Hereford

Hereford Full-Time 30000 - 40000 £ / year (est.) No home office possible
CITIZENS ADVICE BUREAU

At a Glance

  • Tasks: Provide vital advice on welfare benefits to those affected by cancer and their families.
  • Company: Join Macmillan and Citizen Advice, leaders in supporting individuals facing cancer.
  • Benefits: Gain valuable experience, receive training, and make a real difference in people's lives.
  • Why this job: Be part of a compassionate team helping others navigate challenging times.
  • Qualifications: Experience in advice work is preferred, but transferable skills are welcome.
  • Other info: Flexible working environments with opportunities for personal growth.

The predicted salary is between 30000 - 40000 £ per year.

To provide an effective advice service to people affected by cancer, their carers and families for welfare benefits, including establishing entitlement, help with claims, assistance with reviews, appeals and related enquiries as required. The service will be delivered in settings appropriate to the client group including outreach in health and community settings and by telephone.

Ideally, we are looking for individuals with recent experience of advice work, casework or supervision according to the role being applied for. We are also willing to consider other candidates with transferable skills, which meet the person specification; training will be provided.

Macmillan / Citizen Advice - Welfare Benefits Advice Caseworker in Hereford employer: CITIZENS ADVICE BUREAU

As a leading provider of welfare benefits advice, we pride ourselves on fostering a supportive and inclusive work environment that empowers our employees to make a meaningful impact in the lives of those affected by cancer. Our commitment to professional development ensures that all team members have access to training and growth opportunities, while our flexible working arrangements and community-focused outreach initiatives create a fulfilling and rewarding workplace culture. Join us in making a difference in the community while enjoying the unique advantages of working in a compassionate and dedicated team.
CITIZENS ADVICE BUREAU

Contact Detail:

CITIZENS ADVICE BUREAU Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Macmillan / Citizen Advice - Welfare Benefits Advice Caseworker in Hereford

✨Tip Number 1

Network like a pro! Reach out to people in the welfare benefits sector, especially those who work with cancer patients. They can provide insights and might even know about job openings that aren't advertised.

✨Tip Number 2

Practice your interview skills! Mock interviews with friends or family can help you articulate your experience and how it relates to the role. Remember, confidence is key when discussing your transferable skills.

✨Tip Number 3

Tailor your approach! When you get an interview, research the organisation thoroughly. Understand their values and how they support people affected by cancer, so you can align your answers with their mission.

✨Tip Number 4

Apply through our website! We make it easy for you to find roles that match your skills. Plus, it shows you're serious about joining our team and making a difference in people's lives.

We think you need these skills to ace Macmillan / Citizen Advice - Welfare Benefits Advice Caseworker in Hereford

Welfare Benefits Knowledge
Advice and Guidance Skills
Casework Experience
Client Assessment
Communication Skills
Empathy
Problem-Solving Skills
Review and Appeals Assistance
Outreach Experience
Telephone Communication
Transferable Skills
Training Ability

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Welfare Benefits Advice Caseworker role. Highlight any relevant experience you have in advice work or casework, and don’t forget to mention transferable skills that could be beneficial.

Show Your Passion: Let us see your enthusiasm for helping people affected by cancer. Share any personal experiences or motivations that drive you to support clients in navigating welfare benefits. This will help your application stand out!

Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications and passion without wading through unnecessary fluff.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details directly and can process your application smoothly. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at CITIZENS ADVICE BUREAU

✨Know Your Stuff

Make sure you brush up on welfare benefits and the specific challenges faced by people affected by cancer. Familiarise yourself with common entitlements and the claims process, as well as any recent changes in legislation. This will show your potential employer that you're not just interested in the role, but that you’re also knowledgeable about the field.

✨Showcase Your Experience

If you've got recent experience in advice work or casework, be ready to share specific examples during the interview. Think about situations where you successfully helped clients navigate complex issues. If you’re coming from a different background, highlight transferable skills like communication, empathy, and problem-solving that would make you a great fit for this role.

✨Practice Active Listening

During the interview, demonstrate your active listening skills. This is crucial for a role that involves understanding clients' needs. Make sure to engage with the interviewer, ask clarifying questions, and reflect back what you’ve heard. This will not only help you gather information but also show that you value effective communication.

✨Prepare Questions

Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows that you’re genuinely interested in the position and helps you assess if the company is the right fit for you.

Macmillan / Citizen Advice - Welfare Benefits Advice Caseworker in Hereford
CITIZENS ADVICE BUREAU
Location: Hereford

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>