Cancer Welfare Benefits Advisor – Outreach & Phone Support in Hereford
Cancer Welfare Benefits Advisor – Outreach & Phone Support

Cancer Welfare Benefits Advisor – Outreach & Phone Support in Hereford

Hereford Full-Time 29539 - 29539 £ / year (est.) No home office possible
CITIZENS ADVICE BUREAU

At a Glance

  • Tasks: Support individuals affected by cancer with benefits claims and inquiries through outreach and phone support.
  • Company: Community advice service dedicated to helping those impacted by cancer.
  • Benefits: Part-time role with a competitive salary and training for transferable skills.
  • Why this job: Make a real difference in people's lives while gaining valuable experience in advice work.
  • Qualifications: Recent experience in advice work or casework; transferable skills welcomed.
  • Other info: Flexible part-time hours at 18.5 per week, with opportunities for personal growth.

The predicted salary is between 29539 - 29539 £ per year.

A community advice service based in Hereford is seeking a Welfare Benefits Advice Caseworker to assist individuals affected by cancer with their benefits claims and related inquiries. The role requires providing advice in various settings, including outreach and telephone support.

Candidates are expected to have recent experience in advice work or casework, with training provided for those with transferable skills.

The position is part-time at 18.5 hours a week, offering a salary of £29,539.86 full time pro-rata.

Cancer Welfare Benefits Advisor – Outreach & Phone Support in Hereford employer: CITIZENS ADVICE BUREAU

Join a compassionate community advice service in Hereford, where your role as a Cancer Welfare Benefits Advisor will make a meaningful impact on the lives of individuals affected by cancer. We pride ourselves on fostering a supportive work culture that values employee growth and offers flexible part-time hours, ensuring a healthy work-life balance while providing comprehensive training to enhance your skills. With a commitment to making a difference, we offer a unique opportunity to contribute to vital outreach and phone support services in a welcoming environment.
CITIZENS ADVICE BUREAU

Contact Detail:

CITIZENS ADVICE BUREAU Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Cancer Welfare Benefits Advisor – Outreach & Phone Support in Hereford

Tip Number 1

Network like a pro! Reach out to folks in the cancer support community and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.

Tip Number 2

Practice your pitch! When you get the chance to chat with potential employers, be ready to explain why you're passionate about helping those affected by cancer. Show them your empathy and understanding of their needs.

Tip Number 3

Don’t shy away from outreach! Volunteer at local cancer support events or workshops. It’s a great way to gain experience, meet people in the field, and show your commitment to making a difference.

Tip Number 4

Apply through our website! We’ve got loads of resources to help you prepare for interviews and connect with the right people. Plus, it shows you’re serious about joining our mission to support those in need.

We think you need these skills to ace Cancer Welfare Benefits Advisor – Outreach & Phone Support in Hereford

Welfare Benefits Knowledge
Advice Work Experience
Casework Skills
Communication Skills
Outreach Support
Telephone Support
Empathy
Problem-Solving Skills
Interpersonal Skills
Attention to Detail
Client Advocacy
Transferable Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in advice work or casework. We want to see how your skills relate to helping individuals affected by cancer, so don’t hold back on showcasing relevant examples!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting those affected by cancer and how your background makes you a great fit for the role. Keep it personal and engaging!

Showcase Your Communication Skills: Since this role involves outreach and phone support, we need to see your communication skills in action. Whether it’s through your CV or cover letter, highlight any experience you have in providing advice over the phone or in person.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at CITIZENS ADVICE BUREAU

Know Your Stuff

Make sure you brush up on the specifics of welfare benefits, especially those related to cancer support. Familiarise yourself with common claims and the challenges individuals face. This will show your potential employer that you're not just passionate but also knowledgeable.

Practice Your Listening Skills

Since this role involves outreach and phone support, practice active listening techniques. During the interview, demonstrate how you would listen to clients' needs and respond empathetically. This will highlight your suitability for a role that requires strong communication skills.

Showcase Your Experience

Even if your background isn't directly in welfare benefits, think about transferable skills from previous roles. Prepare examples of how you've helped others in similar situations or provided support in challenging circumstances. This will help the interviewer see your potential.

Ask Thoughtful Questions

Prepare some insightful questions about the organisation and its approach to supporting individuals affected by cancer. This shows your genuine interest in the role and helps you understand if it's the right fit for you. Plus, it gives you a chance to engage with the interviewer.

Cancer Welfare Benefits Advisor – Outreach & Phone Support in Hereford
CITIZENS ADVICE BUREAU
Location: Hereford

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>