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- Tasks: Supervise advice services and ensure quality support for clients in Hereford.
- Company: Join Citizens Advice Herefordshire, a community-focused organisation making a difference.
- Benefits: Competitive salary, flexible hours, and training opportunities to grow your skills.
- Why this job: Make a real impact by helping others while developing your leadership skills.
- Qualifications: Experience in advice work or transferable skills; training provided for the right candidates.
- Other info: Dynamic role with opportunities to recruit and train volunteers.
The predicted salary is between 20624 - 21296 £ per year.
28 Hours per week – Based in Hereford Office and Outreach locations.
Salary: £27,254 – £28,142 per annum Full Time Pro Rata (£20,624 - £21,296 actual, depending on experience)
To supervise delivery of the advice services for Citizens Advice Herefordshire, including supervision at our outreach venues and advice sessions in our Hereford office. To ensure the quality of advice given to service users meets required standards.
To work with key staff to recruit and train volunteers and develop the channels of advice accessible to our clients.
Ideally, we are looking for individuals with recent experience of advice work, casework or supervision according to the role being applied for. We are also willing to consider other candidates with transferable skills, which meet the person specification; training will be provided.
Please contact Sonya Gregory if you have any questions about the role and to request a job pack please click "Fast Apply".
Closing date: Monday 18th May 2026
Advice Session Quality/Outreach Supervisor in Hereford employer: CITIZENS ADVICE BUREAU
Contact Detail:
CITIZENS ADVICE BUREAU Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Advice Session Quality/Outreach Supervisor in Hereford
✨Tip Number 1
Network like a pro! Reach out to people in the advice sector, especially those who work at Citizens Advice Herefordshire. A friendly chat can open doors and give you insights that might just land you that supervisor role.
✨Tip Number 2
Prepare for your interview by brushing up on your knowledge of advice services. Familiarise yourself with the standards expected in the role and think about how your experience aligns with what they’re looking for. We want you to shine!
✨Tip Number 3
Showcase your transferable skills! If you’ve got experience in supervision or casework, make sure to highlight those in your conversations. We all have unique experiences that can be valuable, so don’t hold back!
✨Tip Number 4
Don’t forget to apply through our website! It’s the quickest way to get your application in front of the right people. Plus, it shows you’re keen and ready to jump into the role. Let’s get you started on this exciting journey!
We think you need these skills to ace Advice Session Quality/Outreach Supervisor in Hereford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in advice work or supervision. We want to see how your skills match the role, so don’t hold back on showcasing what you bring to the table!
Showcase Your Passion: Let us know why you're excited about this role! Share your enthusiasm for helping others and improving advice services. A genuine passion can really make your application stand out.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it’s relevant, and make sure your key points shine through!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just click 'Fast Apply' and you’re on your way!
How to prepare for a job interview at CITIZENS ADVICE BUREAU
✨Know Your Stuff
Make sure you brush up on the specifics of advice work and casework. Familiarise yourself with the standards expected in the advice services sector, especially those relevant to Citizens Advice Herefordshire. This will show that you're not just interested in the role but also understand the nuances involved.
✨Showcase Your Supervision Skills
Since this role involves supervising delivery, be ready to discuss your previous experience in managing teams or volunteers. Prepare examples of how you've successfully trained or supported others in a similar setting. This will demonstrate your leadership capabilities and your commitment to quality service.
✨Engage with the Mission
Research Citizens Advice Herefordshire and their mission. Be prepared to talk about why you’re passionate about providing quality advice services and how you can contribute to their goals. Showing genuine interest in their work can set you apart from other candidates.
✨Prepare Questions
Think of insightful questions to ask during the interview. This could be about their outreach strategies or how they measure the quality of advice given. Asking thoughtful questions not only shows your enthusiasm but also helps you gauge if the organisation is the right fit for you.