At a Glance
- Tasks: Supervise and assess advice sessions to ensure quality service delivery.
- Company: Join Citizens Advice Worcester, a supportive and impactful organisation.
- Benefits: Competitive salary, full-time hours, and training opportunities.
- Other info: Dynamic role with potential for personal and professional growth.
- Why this job: Make a difference in people's lives while developing your leadership skills.
- Qualifications: Experience in advice work or transferable skills; training provided.
The predicted salary is between 27254 - 28142 £ per year.
Full Time 37 Hours per week – Based in Worcester Office
Salary: £27,254 – £28,142 per annum Full Time (depending on experience)
To work with key staff to implement and supervise assessment of CRF submissions in the delivery of the advice services for Citizens Advice Worcester, including supervision of advice sessions in our Worcester office.
To ensure the quality of advice given to service users meets required standards.
Ideally we are looking for an individual with recent experience of advice work either as a supervisor or as a general advisor. We are also willing to consider other candidates with transferable skills, which meet the person specification; training will be provided.
Please contact Anne Limbert by clicking "Fast Apply" if you have any questions about the role.
Closing date: Tuesday 16 June 2026
Interviews: Wednesday 24 June 2026
Crisis and Resilience Fund Assessor/Advice Quality Supervisor employer: CITIZENS ADVICE BUREAU
Citizens Advice Worcester is an exceptional employer that prioritises employee development and a supportive work culture. With a focus on delivering high-quality advice services, we offer comprehensive training and growth opportunities for our staff, ensuring they thrive in their roles while making a meaningful impact in the community. Located in the heart of Worcester, our office fosters collaboration and innovation, making it an ideal place for those passionate about helping others.
StudySmarter Expert Advice🤫
We think this is how you could land Crisis and Resilience Fund Assessor/Advice Quality Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the advice sector and let them know you're on the hunt for a role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for roles like Crisis and Resilience Fund Assessor and practice your responses. We want you to shine and show off your experience in advice work!
✨Tip Number 3
Showcase your transferable skills! If you don’t have direct experience, highlight how your previous roles have equipped you with the necessary skills for this position. We all have something valuable to bring to the table!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Citizens Advice Worcester.
We think you need these skills to ace Crisis and Resilience Fund Assessor/Advice Quality Supervisor
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in advice work. We want to see how your skills align with the role of Crisis and Resilience Fund Assessor, so don’t hold back on showcasing your strengths!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit for the position.
Show Your Passion:Let your enthusiasm for the role shine through! We love candidates who are genuinely excited about making a difference in the community. Share why you’re interested in working with Citizens Advice Worcester and how you can contribute to our mission.
Check Your Details:Before hitting that submit button, double-check your application for any typos or errors. We want to see your best work, so take a moment to ensure everything is polished and professional. And remember, apply through our website for the best chance!
How to prepare for a job interview at CITIZENS ADVICE BUREAU
✨Know Your Stuff
Make sure you brush up on your knowledge of crisis and resilience funding. Familiarise yourself with the key principles of advice work and the standards expected in the role. This will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Experience
Prepare to discuss your previous experience in advice work, especially if you've held a supervisory role. Think of specific examples where you've ensured quality in advice delivery or improved processes. This will show that you have the relevant skills for the position.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges faced in the role, and how success is measured. This not only shows your interest but also helps you gauge if the organisation is the right fit for you.
✨Practice Makes Perfect
Consider doing mock interviews with a friend or using online resources. Practising common interview questions related to advice quality supervision can help you articulate your thoughts clearly and reduce any nerves on the day.
