Head of Advice

Head of Advice

Part-Time 30400 € / year No home office possible
C

At a Glance

  • Tasks: Lead a dedicated team to provide essential advice and support to the community.
  • Company: Citizens Advice Eastleigh, committed to making a positive impact.
  • Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
  • Other info: Join a high-performing team in a dynamic and diverse workplace.
  • Why this job: Make a real difference in people's lives while driving community support.
  • Qualifications: Experience in leadership and a passion for helping others.

Are you driven to make a difference? Passionate about positive outcomes for clients?

Citizens Advice Eastleigh helps people resolve their welfare benefits, money, housing and other problems by providing free, independent, confidential and impartial information and advice. We value diversity, promote equality and challenge discrimination. We're a busy office with a committed and high performing team and are seeking a Head of Advice to help drive the vital support we give to our community.

Reporting to the CEO, the Head of Advice is responsible for the oversight and smooth running of the day to day operations of the advice service, keeping us accessible, high performing and relevant to community needs.

For an informal discussion about the role, please get in touch with the CEO.

How to apply: You can.

Head of Advice employer: Citizens Advice Bureau Eastleigh

Citizens Advice Eastleigh is an exceptional employer dedicated to making a positive impact in the community. With a strong focus on diversity and equality, we foster a supportive work culture that encourages professional growth and development. As part of our committed team, you will have the opportunity to drive meaningful change while enjoying a collaborative environment that values your contributions.

C

Contact Detail:

Citizens Advice Bureau Eastleigh Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Head of Advice

Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching the organisation and its values. Understand their mission and how your skills align with their goals. This will help you stand out as someone who truly cares about making a difference.

Tip Number 3

Practice your pitch! Be ready to explain why you're the perfect fit for the Head of Advice role. Highlight your passion for helping others and your experience in driving positive outcomes for clients.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our committed team at Citizens Advice Eastleigh.

We think you need these skills to ace Head of Advice

Leadership Skills
Operational Management
Client Relationship Management
Community Engagement
Problem-Solving Skills
Communication Skills
Team Management

Some tips for your application 🫡

Read the Job Description Carefully:Before you start writing, make sure to read the job description thoroughly. It’s packed with info about what we’re looking for, and it’ll help you tailor your application to show us why you’re the perfect fit.

Show Your Passion:We want to see your enthusiasm for making a difference! In your application, share specific examples of how you’ve positively impacted clients or communities in the past. Let your passion shine through!

Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff – we want to know what you can bring to the table!

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re tech-savvy, which is always a bonus!

How to prepare for a job interview at Citizens Advice Bureau Eastleigh

Know Your Stuff

Make sure you’re well-versed in the services offered by Citizens Advice Eastleigh. Familiarise yourself with their approach to welfare benefits, housing, and money advice. This will show your genuine interest and help you answer questions confidently.

Show Your Passion

Demonstrate your drive to make a difference during the interview. Share specific examples of how you've positively impacted clients in the past. This will resonate with the values of the organisation and highlight your commitment to community support.

Prepare for Scenario Questions

Expect to face scenario-based questions that assess your problem-solving skills and ability to manage a team. Think about past experiences where you’ve had to navigate challenges and prepare to discuss how you would handle similar situations in this role.

Ask Insightful Questions

Prepare thoughtful questions to ask at the end of the interview. Inquire about the current challenges the advice service faces or how success is measured in the role. This shows your proactive nature and genuine interest in contributing to the team.