At a Glance
- Tasks: Lead a dedicated team to provide essential advice and support to the community.
- Company: Citizens Advice Eastleigh, committed to making a positive impact.
- Benefits: Opportunity to make a real difference and work in a supportive environment.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Join us to empower individuals and drive meaningful change in our community.
- Qualifications: Experience in leadership and a passion for helping others.
The predicted salary is between 30000 - 40000 € per year.
Are you driven to make a difference? Passionate about positive outcomes for clients? Citizens Advice Eastleigh helps people resolve their welfare benefits, money, housing and other problems by providing free, independent, confidential and impartial information and advice. We value diversity, promote equality and challenge discrimination.
We are a busy office with a committed and high performing team and are seeking a Head of Advice to help drive the vital support we give to our community. Reporting to the CEO, the Head of Advice is responsible for the oversight and smooth running of the day to day operations of the advice service, keeping us accessible, high performing and relevant to community needs.
For an informal discussion about the role, please get in touch with the CEO at ceo@caeastleigh.org.
How to apply: You can email admin@caeastleigh.org to find out more information about this role and how to apply.
Head of Advice in Hampshire employer: Citizens Advice Bureau Eastleigh
Citizens Advice Eastleigh is an exceptional employer dedicated to making a meaningful impact in the community. With a strong focus on diversity and equality, we foster a supportive work culture that encourages professional growth and development. As part of our committed team, you will have the opportunity to lead vital services that empower individuals, all while enjoying a collaborative environment in the heart of Eastleigh.
Contact Detail:
Citizens Advice Bureau Eastleigh Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Advice in Hampshire
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Understand their mission and how your skills align with their goals. This will help you stand out as someone who genuinely cares about making a difference.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, so rehearse with a friend or in front of a mirror to get comfortable with your delivery.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Head of Advice in Hampshire
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for making a difference shine through. We want to see how driven you are to help clients and improve their lives, so share your experiences that highlight this commitment.
Tailor Your Application:Make sure to customise your application to reflect the specific needs of the Head of Advice role. We’re looking for someone who understands our community and can adapt our services accordingly, so mention any relevant experience or skills.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re the right fit for the team.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets to us without any hiccups, and we can’t wait to hear from you!
How to prepare for a job interview at Citizens Advice Bureau Eastleigh
✨Know Your Stuff
Make sure you understand the core values and mission of Citizens Advice Eastleigh. Familiarise yourself with their services and the specific challenges faced by the community. This will help you demonstrate your passion for making a difference during the interview.
✨Showcase Your Leadership Skills
As the Head of Advice, you'll need to lead a committed team. Prepare examples of how you've successfully managed teams in the past, focusing on how you've driven positive outcomes and maintained high performance. Be ready to discuss your approach to fostering a supportive and inclusive environment.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think about real-life scenarios where you've had to navigate complex issues or conflicts, especially in a community service context. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the current challenges the advice service faces or how they measure success. This shows your genuine interest in the role and helps you gauge if the organisation aligns with your values.
