Head of Advice in Eastleigh

Head of Advice in Eastleigh

Eastleigh Full-Time 40000 - 50000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dedicated team to provide essential advice and support to the community.
  • Company: Citizens Advice Eastleigh, committed to making a positive impact.
  • Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
  • Other info: Join a high-performing team in a dynamic and rewarding role.
  • Why this job: Make a real difference in people's lives while driving community support.
  • Qualifications: Experience in leadership and a passion for helping others.

The predicted salary is between 40000 - 50000 € per year.

Are you driven to make a difference? Passionate about positive outcomes for clients? Citizens Advice Eastleigh helps people resolve their welfare benefits, money, housing and other problems by providing free, independent, confidential and impartial information and advice. We value diversity, promote equality and challenge discrimination.

We are a busy office with a committed and high performing team and are seeking a Head of Advice to help drive the vital support we give to our community. Reporting to the CEO, the Head of Advice is responsible for the oversight and smooth running of the day to day operations of the advice service, keeping us accessible, high performing and relevant to community needs.

For an informal discussion about the role, please get in touch with the CEO at ceo@caeastleigh.org.

How to apply: You can email admin@caeastleigh.org to find out more information about this role and how to apply.

Head of Advice in Eastleigh employer: Citizens Advice Bureau Eastleigh

Citizens Advice Eastleigh is an exceptional employer dedicated to making a positive impact in the community. With a strong focus on diversity and equality, we foster a supportive work culture that encourages professional growth and development. As part of our committed team, you will have the opportunity to lead vital services that empower individuals, all while working in a dynamic environment that values your contributions.

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Contact Detail:

Citizens Advice Bureau Eastleigh Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Head of Advice in Eastleigh

Tip Number 1

Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching the organisation and its values. Understand their mission and how your skills align with their goals. This will help you stand out as someone who genuinely cares about making a difference.

Tip Number 3

Practice your pitch! Be ready to explain why you're passionate about helping clients and how your experience makes you the perfect fit for the Head of Advice role. Confidence is key, so rehearse with a friend or in front of the mirror.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a positive impact in the community.

We think you need these skills to ace Head of Advice in Eastleigh

Leadership Skills
Operational Management
Client Relationship Management
Community Engagement
Problem-Solving Skills
Team Management
Communication Skills

Some tips for your application 🫡

Show Your Passion:When writing your application, let your passion for making a difference shine through. We want to see how driven you are to help clients and improve their lives, so share your experiences that highlight this commitment.

Tailor Your Application:Make sure to customise your application to reflect the specific needs of the Head of Advice role. We’re looking for someone who understands our community and can adapt to its unique challenges, so be sure to mention relevant skills and experiences.

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key messages about your qualifications and motivations come across clearly.

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important details about the role!

How to prepare for a job interview at Citizens Advice Bureau Eastleigh

Know Your Stuff

Make sure you understand the core values and mission of Citizens Advice Eastleigh. Familiarise yourself with their services and the specific challenges faced by the community. This will help you demonstrate your passion for making a difference during the interview.

Showcase Your Leadership Skills

As the Head of Advice, you'll need to lead a high-performing team. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to drive positive outcomes and maintain high standards of service.

Prepare for Scenario Questions

Expect questions that assess your problem-solving skills and decision-making abilities. Think about real-life scenarios where you've had to navigate complex issues, especially in welfare benefits or housing, and be ready to discuss your approach.

Ask Insightful Questions

At the end of the interview, have a few thoughtful questions prepared. Inquire about the current challenges the advice service faces or how they measure success. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.