As an Advice Session Supervisor (or Trainee Supervisor) at Citizens Advice Bucks, you will play a vital role in supporting our advice service across Buckinghamshire. You’ll supervise advice sessions, guide and develop volunteers and staff, and ensure high standards in the delivery of advice across all channels. This role requires a blend of people management, quality assurance, and service improvement, with a focus on ensuring every client receives effective, accurate, and empathetic support. You will work collaboratively to refine processes, implement best practices, and create a positive, inclusive environment. Whether you re an experienced adviser ready to step into a leadership role or looking to grow into one through training, we offer the support and development you need to thrive in a role that directly impacts our communities.
Advice Session Supervisor/Trainee Supervisor employer: Citizens Advice Bucks
Citizens Advice Buckinghamshire is an outstanding employer, offering a unique opportunity to lead a respected charity dedicated to making a real difference in the community. With a strong focus on strategic growth and sustainability, we provide our Trustees with the chance to influence positive change while benefiting from a collaborative work culture that values diverse perspectives and fosters personal development. Located in the heart of Buckinghamshire, this role allows you to leverage your local networks and connections to enhance our impact and support residents in achieving financial security and resilience.
