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- Tasks: Supervise advice sessions and support teams to enhance service quality.
- Company: Community advice service dedicated to equity and diversity.
- Benefits: Flexible working options and a supportive team environment.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in a Citizens Advice setting and strong supervisory skills.
- Other info: Join a passionate team committed to making an impact.
The predicted salary is between 36000 - 60000 £ per year.
A community advice service in the United Kingdom is seeking an experienced Advice Supervisor to enhance advice delivery quality. You will supervise advice sessions, support both paid and volunteer teams, and ensure compliance with quality standards.
Ideal candidates will have experience in a Citizens Advice environment, strong supervisory skills, and a commitment to equity and diversity. The role allows for flexible working, with a closing date for applications on February 23rd.
Advice Supervisor — Lead, Quality & Mentoring (Hybrid) in London employer: Citizens Advice Brighton & Hove
Contact Detail:
Citizens Advice Brighton & Hove Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Advice Supervisor — Lead, Quality & Mentoring (Hybrid) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the advice sector and let them know you're on the hunt for a new role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to advice supervision. Think about how you would handle specific scenarios, especially around quality standards and team support. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Showcase your commitment to equity and diversity during interviews. Share examples of how you've promoted these values in your previous roles. This will demonstrate that you’re not just a fit for the job, but also for the community we serve.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and making a difference in the community.
We think you need these skills to ace Advice Supervisor — Lead, Quality & Mentoring (Hybrid) in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in a Citizens Advice environment. We want to see how your skills align with the role, so don’t hold back on showcasing your supervisory skills and commitment to equity and diversity.
Showcase Your Experience: When detailing your past roles, focus on specific examples that demonstrate your ability to enhance advice delivery quality. We love seeing real-life scenarios where you’ve made a difference, so be as descriptive as possible!
Be Clear and Concise: While we appreciate detail, clarity is key! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read through your qualifications and experiences.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Citizens Advice Brighton & Hove
✨Know Your Stuff
Make sure you brush up on your knowledge of the Citizens Advice environment. Familiarise yourself with the key quality standards and compliance requirements that are crucial for the role. This will not only show your expertise but also your commitment to delivering high-quality advice.
✨Showcase Your Supervisory Skills
Prepare examples from your past experiences where you've successfully supervised teams, whether paid or volunteer. Highlight how you supported your team members and ensured they met quality standards. This will demonstrate your leadership abilities and your understanding of mentoring.
✨Emphasise Equity and Diversity
Since the role requires a commitment to equity and diversity, be ready to discuss how you've promoted these values in your previous roles. Share specific instances where you've made a positive impact in this area, as it will resonate well with the interviewers.
✨Ask Thoughtful Questions
Prepare some insightful questions about the community advice service and its goals. This shows your genuine interest in the position and helps you understand how you can contribute to their mission. It’s a great way to engage with the interviewers and leave a lasting impression.
