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- Tasks: Supervise advice sessions and support teams to enhance service quality.
- Company: Community advice service dedicated to equity and diversity.
- Benefits: Flexible working options and a supportive team environment.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in a Citizens Advice setting and strong supervisory skills.
- Other info: Join us before February 23rd for an exciting opportunity!
The predicted salary is between 36000 - 60000 £ per year.
A community advice service in the United Kingdom is seeking an experienced Advice Supervisor to enhance advice delivery quality. You will supervise advice sessions, support both paid and volunteer teams, and ensure compliance with quality standards.
Ideal candidates will have experience in a Citizens Advice environment, strong supervisory skills, and a commitment to equity and diversity. The role allows for flexible working, with a closing date for applications on February 23rd.
Advice Supervisor — Lead, Quality & Mentoring (Hybrid) employer: Citizens Advice Brighton & Hove
Contact Detail:
Citizens Advice Brighton & Hove Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Advice Supervisor — Lead, Quality & Mentoring (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to your connections in the advice sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of quality standards in advice delivery. We recommend practising common interview questions with a friend or mentor to boost your confidence and showcase your supervisory skills.
✨Tip Number 3
Showcase your commitment to equity and diversity during interviews. Share examples from your experience that highlight how you've promoted these values in your previous roles. It’ll set you apart from the competition!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Advice Supervisor — Lead, Quality & Mentoring (Hybrid)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in a Citizens Advice environment. We want to see how your skills align with the role, so don’t hold back on showcasing your supervisory expertise!
Show Your Commitment to Equity and Diversity: This role is all about enhancing advice delivery quality while promoting equity and diversity. We’d love to see examples of how you’ve championed these values in your previous roles, so be sure to include them!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read, so make sure your key points stand out without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Citizens Advice Brighton & Hove
✨Know Your Stuff
Make sure you brush up on your knowledge of the Citizens Advice environment. Familiarise yourself with the key quality standards and compliance requirements that are crucial for the role. This will not only show your expertise but also your commitment to delivering high-quality advice.
✨Showcase Your Supervisory Skills
Prepare examples from your past experiences where you've successfully supervised teams, whether paid or volunteer. Highlight how you’ve supported team members and improved their performance. This will demonstrate your leadership abilities and your dedication to mentoring others.
✨Emphasise Equity and Diversity
Since the role requires a commitment to equity and diversity, be ready to discuss how you've promoted these values in your previous roles. Share specific instances where you've made a positive impact in this area, as it will resonate well with the interviewers.
✨Ask Thoughtful Questions
Prepare some insightful questions about the community advice service and its goals. This shows your genuine interest in the position and helps you understand how you can contribute effectively. It’s also a great way to engage with the interviewers and leave a lasting impression.
