Advice Services Supervisor: Quality & Mentoring
Advice Services Supervisor: Quality & Mentoring

Advice Services Supervisor: Quality & Mentoring

Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Supervise advice sessions and support advisers to ensure high-quality service.
  • Company: Community-focused organisation dedicated to equity and accessibility.
  • Benefits: Supportive environment with opportunities for professional growth.
  • Why this job: Make a real difference in your community while developing your leadership skills.
  • Qualifications: Experience in a similar advice service and a passion for helping others.
  • Other info: Join a team committed to delivering essential services and fostering inclusivity.

The predicted salary is between 36000 - 60000 Β£ per year.

A community advice organization in the UK is seeking a committed Advice Supervisor to oversee advice sessions and support advisers. The role involves ensuring the delivery of accurate, high-quality advice and fostering the professional growth of staff. Candidates should have experience in a comparable advice service and be dedicated to equity and accessibility. This role offers an opportunity to contribute to essential community services in a supportive environment.

Advice Services Supervisor: Quality & Mentoring employer: Citizens Advice Brighton & Hove

Join a dedicated community advice organisation that prioritises equity and accessibility, offering a supportive work culture where your contributions directly impact the lives of others. With a strong focus on professional development, we provide ample opportunities for growth and mentorship, ensuring that our team members thrive in their roles while delivering high-quality advice services. Located in the heart of the community, this role allows you to make a meaningful difference in a collaborative environment.
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Contact Detail:

Citizens Advice Brighton & Hove Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Advice Services Supervisor: Quality & Mentoring

✨Tip Number 1

Network like a pro! Reach out to your connections in the community advice sector. Attend local events or workshops where you can meet people who might know about job openings or can give you insider tips.

✨Tip Number 2

Prepare for interviews by practising common questions related to advice services. Think about how you can demonstrate your commitment to equity and accessibility, as these are key values for the role.

✨Tip Number 3

Showcase your experience! When you get the chance to speak with potential employers, highlight your previous roles in advice services and how you've contributed to quality and mentoring in those positions.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of resources to help you land that Advice Services Supervisor role, so make sure you take advantage of everything we offer.

We think you need these skills to ace Advice Services Supervisor: Quality & Mentoring

Supervisory Skills
Quality Assurance
Mentoring
Experience in Advice Services
Commitment to Equity
Commitment to Accessibility
Communication Skills
Problem-Solving Skills
Team Leadership
Community Engagement
Training and Development
Organisational Skills

Some tips for your application 🫑

Show Your Passion for Community Services: When writing your application, let us see your enthusiasm for community services shine through. Share specific examples of how you've contributed to similar roles and why you believe in the importance of equity and accessibility.

Highlight Relevant Experience: Make sure to detail your experience in comparable advice services. We want to know about your past roles and how they’ve prepared you for this position. Use bullet points to make it easy for us to spot your key achievements!

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who take the extra step to align their skills with what we’re looking for.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Citizens Advice Brighton & Hove

✨Know Your Stuff

Make sure you’re well-versed in the specifics of advice services. Brush up on the latest regulations and best practices in the field. Being able to discuss these confidently will show that you’re not just experienced, but also committed to delivering high-quality advice.

✨Showcase Your Mentoring Skills

Since the role involves supporting advisers, be ready to share examples of how you've successfully mentored or supervised others in the past. Highlight specific instances where your guidance led to improved performance or professional growth.

✨Emphasise Equity and Accessibility

This organisation values equity and accessibility, so come prepared to discuss how you’ve promoted these principles in your previous roles. Share any initiatives you’ve been part of that aimed to make advice services more inclusive.

✨Ask Thoughtful Questions

Interviews are a two-way street! Prepare some insightful questions about the organisation’s approach to community services and how they support their staff. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.

Advice Services Supervisor: Quality & Mentoring
Citizens Advice Brighton & Hove

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