At a Glance
- Tasks: Provide on-site advice to Foodbank visitors and support their needs.
- Company: Join Citizens Advice Barnet, a charity dedicated to helping the community.
- Benefits: Flexible part-time hours, meaningful work, and a chance to make a difference.
- Other info: Dynamic role with opportunities for personal growth and community impact.
- Why this job: Empower individuals in need while gaining valuable experience in advice work.
- Qualifications: Experience in generalist advice and strong interpersonal skills required.
The predicted salary is between 40500 - 49500 £ per year.
Thanks to new funding from Finchley Foodbank, we have an exciting opportunity for a person with recent advice experience and great interpersonal skills to provide on-site advice at Finchley Foodbank. This would be the perfect role for an adviser looking for their next step and the opportunity to work more independently and build relationships with a new partner.
About us
Citizens Advice Barnet is a local charity giving free and confidential advice to everyone who lives, works, or studies in Barnet. We are an independently registered charity, a member of the Citizens Advice network, and a London Legal Support Trust Centre of Excellence. We offer generalist advice on debt, work, benefits, immigration, housing and more and specialist casework on benefits, debt and immigration. Last year we helped over 10,700 people with over 45,000 problems and achieved financial outcomes for clients totalling over £6.9 million.
Job Description
- Provide a full range of initial assessment and advice to Foodbank visitors.
- Record accurate data and detailed case records on our case management system, including issues helped with, client profile information and outcomes.
- Build relationships with Foodbank volunteers and management and work closely with them to best support their visitors.
- Keep up to date with legislation, case law, policies and procedures relating to debt and social welfare advice and undertake appropriate training.
- Attend relevant internal and external meetings as agreed with the line manager.
- Assist in initiatives to improve Citizens Advice Barnet services.
The post holder must have due regard in the planning and execution of their duties at all times to the Citizens Advice Equal Opportunities Policy. They will also be expected to maintain positive relations with external agencies and confidentiality in relation to all aspects of the business. Demonstrate an understanding of Citizens Advice Barnet Health and Safety and Safeguarding Policies. The post will involve travel to the foodbank and possible other locations within the London Borough of Barnet. Promote the aims, principles, policies, interests and wellbeing of Citizens Advice Barnet and to protect the integrity and reputation and the confidentiality of the service.
As with all roles at Citizens Advice Barnet, to be carried out in a way commensurate with our organisational values – Committed, Together, Supportive, Respectful. In addition to the role and responsibilities outlined in this Job Description, to undertake such duties as may be identified and which are generally compatible with the functions of the post.
Person specification
- Relevant knowledge and recent experience of generalist advice work especially in areas of benefits, debt, housing, employment, consumer, immigration, and family advice issues.
- Ability to work under pressure, maintain quality standards and communicate effectively and sensitively with clients and people from diverse backgrounds.
- Ability to manage a caseload and prioritise work in the face of competing demands and to meet targets set by the line manager and funders.
- Ability to work independently with remote supervision and as part of a team.
- An excellent working knowledge of IT, with the ability to write accurate case records, draft letters, reports and statements and record stats electronically.
- Experience of working at Citizens Advice or similar organisations that work to Advice Quality Standards (AQS).
We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are – your gender, race, sexuality and religion. Please let us know if you require any adjustments to support your application.
Please apply by submitting an application on our website. If you do not meet all of the skills detailed but you feel like this is a job you’d really like to do we would love to hear from you.
Closing date of applications – 5pm, 11 September 2026. Interviews: We interview on a rolling basis and reserve the right to close the applications earlier if suitable candidates are found. Early applications are encouraged.
Foodbank Project Adviser in London employer: Citizens Advice Barnet
Citizens Advice Barnet is an exceptional employer, offering a supportive and inclusive work culture that values diversity and personal growth. As a local charity, we provide meaningful opportunities for professional development while making a significant impact in the community by helping individuals navigate complex issues such as debt and housing. Working at Finchley Foodbank not only allows you to build valuable relationships but also empowers you to contribute to the wellbeing of those in need within the London Borough of Barnet.
StudySmarter Expert Advice🤫
We think this is how you could land Foodbank Project Adviser in London
✨Get Involved in Local Initiatives
Dive headfirst into local community projects and social enterprises! This not only builds your experience but also connects you with like-minded folks who may know about part-time opportunities. Plus, many nonprofits announce openings through their events and volunteer activities, so keep your ears to the ground!
✨Join Social Impact Networks
Look for networks and forums centred around social impact – think local charity groups or online platforms where changemakers hang out. These places are goldmines for job leads, especially for part-time roles like the ones at Citizens Advice Barnet. Engaging in discussions can also help you make meaningful connections with potential employers!
✨Utilise Your University’s Resources
If you’re still in uni, tap into career services that may have exclusive listings for part-time roles in nonprofits. They often host job fairs or info sessions where you can meet representatives from organisations like Citizens Advice Barnet directly. It’s a great way to make an impression beyond your CV!
✨Check Out Online Opportunities
Websites like Idealist or CharityJob specifically showcase part-time positions in the nonprofit sector. Make sure to check these regularly while keeping an eye on Citizens Advice Barnet’s own job listings on our website. Being proactive here can put you ahead of the curve!
We think you need these skills to ace Foodbank Project Adviser in London
Some tips for your application 🫡
Show Your Passion for Social Impact:For a role like Foodbank Project Adviser at Citizens Advice Barnet, your cover letter is your chance to shine a light on why social impact matters to you. Share any personal experiences or volunteer work that highlight your commitment to the cause. We want to see your genuine enthusiasm!
Highlight Relevant Experience:Make sure your CV showcases any nonprofit work or projects you've been involved in, even if they were part-time or volunteer roles. Emphasize skills like project management, fundraising, or community engagement. These are key in the nonprofit sector, and we want to see how you can contribute to our mission!
Tailor Your Application:When applying for the Foodbank Project Adviser, customise your documents to fit the vibe of Citizens Advice Barnet. Use our language, reflect our values, and connect your personal goals with our mission. This shows us you’ve done your homework and you're excited to join the team in this part-time capacity.
Don’t Forget Your Availability:As this is a part-time position, clearly outline your availability in your application. Whether you're a student balancing studies or have other commitments, we appreciate transparency. Just pop your available hours in your cover letter or CV so we can see how you fit into our schedule.
How to prepare for a job interview at Citizens Advice Barnet
✨Show Your Passion for the Cause
When applying for a part-time role in the nonprofit sector, it's essential to convey your genuine enthusiasm for the mission of Citizens Advice Barnet. Be ready to share personal stories or experiences that highlight why social impact matters to you and how you align with their goals.
✨Bring Tangible Examples of Impact
Nonprofits often look for candidates who can demonstrate their ability to create meaningful change. Prepare examples from your past experiences—whether in volunteering, projects, or academic work—that showcase your skills in making a positive impact. Use metrics if possible; it's all about showing how you’ve really contributed.
✨Be Ready for Scenario Questions
Expect to encounter scenario-based questions during your interview. These will assess how you handle real-world challenges in the nonprofit space. For example, how would you deal with limited resources or navigate a conflict with team members? Think through your past experiences to give thoughtful responses.
✨Flexibility and Availability are Key
Since it's a part-time role, they might dig into your availability during the interview. Be open and clear about your schedule and how it can align with Citizens Advice Barnet's needs. They’ll want to know that you can commit without compromising your passion for the work!
