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- Tasks: Support local communities by providing essential energy advice and empowering individuals.
- Company: Citizens Advice Wokingham, a trusted charity since 1977.
- Benefits: Gain valuable experience, work in a supportive team, and make a real difference.
- Why this job: Join us to tackle the cost-of-living crisis and help those in need.
- Qualifications: NEA Level 3 certificate in Energy Awareness or willingness to complete it.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Contract: Fixed term contract until 31 December 2027.
Interviews will take place on 15 January 2026.
About the role:
It’s a great time to join the team! If you are looking for an exciting challenge to have an impact on local communities with the opportunity to share your lived experience, as well as continue to learn within a welcoming community focused team, this is the place for you.
Citizens Advice Wokingham has offered free, confidential, impartial and independent advice and information to anyone living or working in the Wokingham borough since 1977. We provide free, high-quality advice and information on various issues, including welfare benefits, debt, housing, employment law, and energy from our offices in central Wokingham and Woodley.
We continue to support the most vulnerable in our community by empowering individuals to take action with the advice Citizens Advice provides, as well as building stronger networks and creating opportunities for collaboration with local partners and businesses to support our community to thrive.
We are currently in a period of transformational change where we are actively engaged with our communities to ensure we are delivering locally and campaigning nationally for proactive responses to evolving needs.
Energy Advisor
Fixed term until 31st December 2027.
Essential: NEA Level 3 certificate in Energy Awareness or the commitment to complete within induction period (first 2 months).
We are seeking someone with a ‘can do’ attitude who is passionate about giving an effective service to those most in need and who is not afraid to drive change and improvement. You will need to demonstrate that you are a strong team player, with an eye for detail, and have effective communication, IT and numeracy skills. Join us on the frontline of the cost-of-living crisis and play a vital role making a difference in people's lives.
You can find out more details about our charity and apply for the roles via our website: www.citizensadvicewokingham.org.uk
Closing Date: Monday 5th January 2026.
Interviews: week of 12th January 2026.
The Citizens Advice service values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic people, who are currently underrepresented in our workforce.
Energy Advisor in Wokingham employer: Citizens Advice BANES
Contact Detail:
Citizens Advice BANES Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Energy Advisor in Wokingham
✨Tip Number 1
Get to know the organisation! Before your interview, dive into Citizens Advice Wokingham's mission and values. Understanding their community focus will help you connect your passion for helping others with their goals.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you articulate your experiences and show off that 'can do' attitude they’re looking for.
✨Tip Number 3
Show your commitment! If you don’t have the NEA Level 3 certificate yet, be ready to discuss how you plan to complete it during your induction. This shows you're proactive and dedicated to your role as an Energy Advisor.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the role.
We think you need these skills to ace Energy Advisor in Wokingham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping others shine through. We want to see that you genuinely care about making a difference in the community, especially during these challenging times.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Energy Advisor role. We’re looking for specific examples that demonstrate your ‘can do’ attitude and teamwork abilities.
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application via our website! It’s the best way to ensure we receive your details directly and can process your application smoothly. Plus, you’ll find all the info you need there!
How to prepare for a job interview at Citizens Advice BANES
✨Know Your Stuff
Make sure you brush up on your knowledge about energy awareness and the role of an Energy Advisor. Familiarise yourself with the NEA Level 3 certificate content, as well as current issues affecting local communities, especially around the cost-of-living crisis.
✨Show Your Passion
During the interview, let your enthusiasm for helping others shine through. Share personal experiences or stories that highlight your commitment to making a difference in people's lives, especially those who are vulnerable.
✨Team Player Vibes
Emphasise your ability to work well in a team. Prepare examples of past experiences where you collaborated effectively with others, showcasing your communication skills and how you contribute to a positive team environment.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask the interviewers about their community initiatives and how they measure success. This shows your genuine interest in the role and helps you understand how you can contribute to their mission.
