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- Tasks: Advise clients on benefits and debt, making a real difference in their lives.
- Company: Join Citizens Advice Woking, partnering with Trussell Trust Foodbank.
- Benefits: Empowering role with flexible hours and the chance to support your community.
- Other info: Diverse workplace welcoming applicants from all backgrounds.
- Why this job: Make a positive impact while developing your skills in a supportive environment.
- Qualifications: Experience in client advising and strong IT communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Contract: Fixed term contract, until 31 October 2026.
We are looking for a highly motivated person to join our team, who has recent experience of advising clients. This project involves working in partnership with Trussell Trust Foodbank. You will be responsible for delivering advice in a community location, promoting the service to local stakeholders.
The successful candidate will be required to provide advice on the full range of generalist advice areas, including benefits and debt advice. You will have a good knowledge and an understanding of advice giving and the ability to support clients in a sensitive but empowering way. You will also have strong IT skills and be able to communicate clearly and effectively face-to-face, in writing and over the phone.
You will provide intensive support and make a real difference to the lives of people accessing foodbanks – successfully reducing their need for foodbank support and developing resilience in their lives.
The Citizens Advice service values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled and Black, Asian, and Minority Ethnic people, as they are currently underrepresented in our workforce.
How to apply: To apply for the role of Trussell Trust Adviser, please see the job pack on our website. You will need to send us your CV and a maximum 2 page supporting statement. The supporting statement should demonstrate how you meet the criteria outlined in the person specification and outline why you are interested in becoming a Trussell Trust adviser at Citizens Advice Woking.
Closing date for applications: there is no specific closing date set for this role. Applications will be reviewed on receipt on a rolling basis, and the job vacancy will close when a suitably qualified candidate has been appointed.
Trussell Trust Adviser in Woking employer: Citizens Advice BANES
Contact Detail:
Citizens Advice BANES Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trussell Trust Adviser in Woking
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to the Trussell Trust or similar organisations. A friendly chat can lead to valuable insights and even job leads.
✨Tip Number 2
Show up at community events! Engaging with local stakeholders not only boosts your visibility but also demonstrates your commitment to the cause. Plus, you might just meet someone who knows about job openings.
✨Tip Number 3
Practice your pitch! Be ready to explain why you’re the perfect fit for the Trussell Trust Adviser role. Highlight your advising experience and how you can make a difference in the community.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Tailor your CV and supporting statement to reflect your passion for helping others and your relevant skills.
We think you need these skills to ace Trussell Trust Adviser in Woking
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Trussell Trust Adviser role. Highlight your recent advising experience and any relevant skills that match the job description. We want to see how you can make a difference!
Craft a Compelling Supporting Statement: Your supporting statement is your chance to shine! Use it to explain why you're passionate about this role and how your experience aligns with the criteria. Keep it concise but impactful – we love a good story!
Showcase Your IT Skills: Since strong IT skills are a must, don’t forget to mention any relevant software or tools you’re familiar with. Whether it's managing databases or using communication platforms, let us know how tech-savvy you are!
Apply Through Our Website: Remember to apply through our website! It’s the best way for us to receive your application and ensures you’re following the right process. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Citizens Advice BANES
✨Know Your Stuff
Make sure you brush up on the key areas of advice you'll be dealing with, like benefits and debt. Familiarise yourself with the Trussell Trust's mission and how your role fits into their work. This will show that you're not just interested in the job, but also in making a real difference.
✨Showcase Your Empathy
Since this role involves supporting clients in sensitive situations, be prepared to demonstrate your ability to communicate effectively and empathetically. Think of examples from your past experience where you've helped someone through a tough time, and be ready to share those stories.
✨Tech Savvy is Key
Strong IT skills are a must for this position. Before the interview, make sure you're comfortable with any software or tools you might be using. If you have experience with specific systems, mention them! It’ll show you’re ready to hit the ground running.
✨Tailor Your Supporting Statement
Your supporting statement is your chance to shine! Make it personal and relevant to the role. Highlight your motivation for wanting to work with the Trussell Trust and how your skills align with their values. Keep it concise but impactful – remember, quality over quantity!