Job summary
Location Sandwell & Walsall
Workplace Office based
Contract Fixed term contract, until 31 December 2027
Interviews will take place on 30 September 2026.
About the role
Citizens Advice Sandwell & Walsall are looking for Community Navigators to join our team on a fixed-term contract, with the potential to become permanent subject to ongoing funding and business needs. This is a rewarding opportunity to support people affected by gaming and gambling-related harms, helping them improve their wellbeing, build independence and make positive, lasting changes to their lives. Working alongside specialist treatment providers, you’ll deliver person-centred, non-clinical support while connecting clients to the wide range of services available at Citizens Advice Sandwell & Walsall. By providing access to expert advice on debt, benefits, housing, employment and energy, you’ll ensure clients receive tailored, holistic support that addresses the wider challenges they face.
Applicants must have the right to work in the UK. Proof of eligibility will be required before employment begins.
We’re Disability Confident
Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.
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Community Navigator in Walsall employer: Citizens Advice BANES
Citizens Advice BANES is an exceptional employer that prioritises the well-being of its staff and volunteers, fostering a collaborative and inclusive work culture. With a strong focus on employee growth and development, we offer meaningful opportunities to make a real impact in the community while navigating exciting transformations. Join us in a role where your leadership will be valued, and your contributions will help shape the future of our services.
