Citizens Advice BANES is recruiting for a role supporting volunteers in delivering high-quality advice. You will guide volunteers, supervise their work, and help them develop skills while ensuring compliance with quality standards and records.
The post involves staff support, training of new volunteers, and keeping up to date with legislation and procedures to deliver consistent client outcomes across service delivery, research, and campaigns areas.
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Volunteer Advice Supervisor & Quality Coach employer: Citizens Advice BANES
Citizens Advice BANES is an exceptional employer that prioritises the well-being of its staff and volunteers, fostering a collaborative and inclusive work culture. With a strong focus on employee growth and development, we offer meaningful opportunities to make a real impact in the community while navigating exciting transformations. Join us in a role where your leadership will be valued, and your contributions will help shape the future of our services.
