At a Glance
- Tasks: Support vulnerable residents with advice on benefits, debt, housing, and employment.
- Company: Join North & West Gloucestershire Citizens Advice, a supportive and impactful team.
- Benefits: Comprehensive training, flexible hours, and the chance to make a real difference.
- Other info: Full-time and part-time positions available across various locations.
- Why this job: Be part of a community-focused project that helps people in need.
- Qualifications: Open to all; experience is a plus but not required.
The predicted salary is between 25000 - 30000 £ per year.
Trainee Generalist Caseworker – Advice First Aid Project (Full-Time & Part-Time)
Apply before 11.59pm on 24 July 2026.
- Job summary
- Location Various Locations: Gloucester, Tewkesbury, Cheltenham and Forest of Dean
North & West Gloucestershire Citizens Advice is looking for an enthusiastic individual to join our Projects Team.
Whether you're an experienced adviser or looking to start a rewarding career, we'd love to hear from you.
We welcome applications from both qualified and trainee candidates, with a comprehensive training programme provided for those new to advice work.
You'll support vulnerable residents with issues including benefits, debt, housing and employment, deliver community-based advice, help develop and deliver training through our Advice First Aid Project, and work closely with local partner organisations to achieve positive outcomes.
If you're passionate about helping people and want to be part of a supportive team making a real difference, we'd love to hear from you.
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Trainee Generalist Caseworker – Advice First Aid Project (Full-Time & Part-Time) employer: Citizens Advice BANES
Citizens Advice BANES is an exceptional employer, dedicated to making a meaningful impact in the Aldershot community through its focus on energy access and debt solutions. With a supportive work culture that prioritises employee growth and development, staff members are encouraged to enhance their skills while working collaboratively to address complex energy issues. The unique opportunity to supervise outreach initiatives allows for direct engagement with the community, making this role not only rewarding but also vital in fostering positive change.
