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- Tasks: Supervise a team delivering top-notch advice in the Help to Claim service.
- Company: Citizens Advice BANES, committed to high-quality support and community impact.
- Benefits: Flexible remote work, pension scheme, and generous leave entitlements.
- Other info: Enjoy a supportive environment with opportunities for professional growth.
- Why this job: Lead a passionate team and make a real difference in people's lives.
- Qualifications: Experience in supervision and knowledge of legislative changes.
The predicted salary is between 30000 - 40000 £ per year.
Citizens Advice BANES is looking for a Team Supervisor to oversee advisers in their Help to Claim service in Salford. This role involves supervising a team to ensure the delivery of high-quality advice while maintaining compliance with standards. The supervisor will need to keep up with legislative changes and ensure team training.
The position offers flexible work-from-home arrangements and a comprehensive perks package, including a pension scheme and generous leave entitlements.
Lead Advisor - Help to Claim (Remote/Hybrid) in Salford employer: Citizens Advice BANES
Contact Detail:
Citizens Advice BANES Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Advisor - Help to Claim (Remote/Hybrid) in Salford
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Citizens Advice BANES on LinkedIn. A friendly chat can give us insider info about the team culture and what they really value in a Lead Advisor.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of the Help to Claim service. We should be ready to discuss how we can ensure high-quality advice and compliance with standards, showing that we’re the perfect fit for the role.
✨Tip Number 3
Don’t forget to highlight your leadership skills! When we get the chance to talk about our experience, let’s focus on how we’ve successfully trained and supervised teams in the past, ensuring everyone is up-to-date with legislative changes.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our application to match the specific needs of the role, making it easier for them to see why we’re the right choice.
We think you need these skills to ace Lead Advisor - Help to Claim (Remote/Hybrid) in Salford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Lead Advisor role. Highlight your experience in supervising teams and delivering high-quality advice, as this is what we’re looking for!
Showcase Your Knowledge: Demonstrate your understanding of the Help to Claim service and any relevant legislative changes. We want to see that you’re up-to-date and ready to lead our team effectively.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and structure your thoughts well. We appreciate a well-organised application that gets straight to the point!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Citizens Advice BANES
✨Know Your Stuff
Make sure you’re up to speed with the latest legislative changes relevant to the Help to Claim service. Brush up on key policies and procedures, as well as any recent updates that might affect the advice given. This shows your commitment to delivering high-quality advice.
✨Showcase Your Leadership Skills
As a Team Supervisor, you'll need to demonstrate your ability to lead and support a team. Prepare examples of how you've successfully managed teams in the past, focusing on training, compliance, and maintaining high standards. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Flexibility and Adaptability
With the role being remote/hybrid, it’s important to highlight your ability to work flexibly. Share experiences where you’ve adapted to changing circumstances or worked effectively in a remote setting. This will reassure them that you can thrive in their work environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the Help to Claim service and the team dynamics. Inquire about the challenges they face and how they measure success. This not only shows your interest in the role but also helps you gauge if it’s the right fit for you.