Could you help people facing financial hardship take positive steps forward?
Citizens Advice New Forest is looking for a compassionate Foodbank Support Worker to support people using foodbanks in Ringwood and Fordingbridge. The role focuses on providing practical advice for people experiencing financial hardship, including debt and benefits issues, and helping them access wider Citizens Advice services.
Working mainly through outreach sessions at local foodbanks, with some office and home working, we’re looking for someone with:
- Strong interpersonal skills, with empathy and ability to overcome barriers
- A person-centred approach, balancing compassion with empowerment
- Self-aware and professional, with clear boundaries and confidentiality
- Able to work independently in community settings
- Strong organisational and time-management skills, focused on positive outcomes
- Excellent communication, numeracy and IT skills, including Microsoft Office
Advice experience is desirable but not essential, if you have transferable skills and a willingness to learn, we’d love to hear from you.
Location: Ringwood Library with travel to Ringwood & Fordingbridge Foodbanks and some travel across the New Forest
Closing date: Friday 9th October 2026 (applicants will be considered on a rolling basis)
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Foodbank Support Worker in Ringwood employer: Citizens Advice BANES
Citizens Advice BANES is an exceptional employer that prioritises the well-being of its staff and volunteers, fostering a collaborative and inclusive work culture. With a strong focus on employee growth and development, we offer meaningful opportunities to make a real impact in the community while navigating exciting transformations. Join us in a role where your leadership will be valued, and your contributions will help shape the future of our services.
