At a Glance
- Tasks: Provide debt and energy advice via phone and webchat to help clients overcome challenges.
- Company: Join Citizens Advice BANES, a supportive organisation making a difference in people's lives.
- Benefits: Full training, hybrid work model, and a permanent contract with 37 hours per week.
- Other info: Minimum office attendance of 8 days per month after probation for team collaboration.
- Why this job: Empower clients while developing your skills in a meaningful and impactful role.
- Qualifications: Empathy, analytical skills, and a passion for helping others are essential.
The predicted salary is between 30000 - 40000 £ per year.
Citizens Advice BANES is seeking Telephone Debt Advisers based in Plymouth. The role involves providing debt and energy advice primarily through telephone and some webchat communication. Candidates must demonstrate empathy and analytical skills to empower clients in overcoming their debt challenges.
Full training will be provided, and there will be a minimum office attendance of 8 days per month after the probation period. The role requires a full-time commitment of 37 hours per week with a permanent hybrid contract.
Hybrid Telephone Debt Adviser (Energy & Utilities) in Plymouth employer: Citizens Advice BANES
Citizens Advice BANES is an exceptional employer that prioritises the well-being and development of its staff. With a strong commitment to training and support, employees are empowered to make a real difference in the lives of clients facing debt challenges. The hybrid working model offers flexibility, while the collaborative work culture fosters a sense of community and shared purpose in the vibrant city of Plymouth.
