At a Glance
- Tasks: Provide expert debt advice and manage complex cases for clients in need.
- Company: Join Citizens Advice, a trusted organisation making a difference in people's lives.
- Benefits: Gain valuable experience, flexible hours, and the chance to help your community.
- Other info: Opportunity for personal growth and professional development in a supportive environment.
- Why this job: Make a real impact by helping individuals navigate their financial challenges.
- Qualifications: Strong communication skills and a passion for supporting others.
The predicted salary is between 24750 - 30250 £ per year.
Citizens Advice is seeking a Debt Caseworker to deliver comprehensive debt advice to clients, from initial guidance to managing complex cases such as mortgage arrears, bankruptcy, and Consumer Credit Act disputes.
You will manage a caseload, maintain records per quality standards, and collaborate with partners to ensure a smooth client journey; some outreach may be required and DBS screening may be considered.
Debt Advice Specialist | Casework & Outreach in Pembroke Dock employer: Citizens Advice BANES
Citizens Advice BANES is an exceptional employer that prioritises the well-being of its staff and volunteers, fostering a collaborative and inclusive work culture. With a strong focus on employee growth and development, we offer meaningful opportunities to make a real impact in the community while navigating exciting transformations. Join us in a role where your leadership will be valued, and your contributions will help shape the future of our services.
