At a Glance
- Tasks: Supervise a team of advisers and ensure top-notch customer service across multiple locations.
- Company: Citizens Advice BANES, dedicated to providing essential advice services.
- Benefits: Flexible hours, valuable experience in legal advice, and a supportive work environment.
- Other info: Join a passionate team committed to helping others and enhancing your career.
- Why this job: Make a difference in your community while developing your leadership skills.
- Qualifications: Generalist Certificate in Advice Work and experience in legal advice required.
The predicted salary is between 30000 - 40000 € per year.
Citizens Advice BANES is seeking an Advice Session Supervisor for Generalist Advice to oversee service delivery in Hull, Goole, and Beverley. This role involves managing a team of advisers and ensuring high-quality customer service across various channels.
The ideal candidate will hold a Generalist Certificate in Advice Work and have experience in legal advice. Strong commitment, enthusiasm, and excellent time management skills are essential for this flexible position.
Part-Time Multisite Generalist Advice Supervisor employer: Citizens Advice BANES
Citizens Advice BANES is an exceptional employer that values its staff and fosters a supportive work culture, making it an ideal place for those passionate about delivering high-quality advice services. With opportunities for professional development and a commitment to employee well-being, you will thrive in a flexible environment that encourages collaboration across Hull, Goole, and Beverley. Join us to make a meaningful impact in the community while enjoying the benefits of a dedicated team and a rewarding career path.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Multisite Generalist Advice Supervisor
✨Tip Number 1
Network like a pro! Reach out to folks in the Citizens Advice community or related sectors. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Show off your skills! When you get the chance, share examples of your experience in legal advice and team management. We want to see how you’ve made a difference in previous roles.
✨Tip Number 3
Be flexible and ready to adapt! This role is all about managing a team across different locations, so highlight your time management skills and your ability to juggle multiple tasks.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Part-Time Multisite Generalist Advice Supervisor
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in legal advice and team management. We want to see how your skills align with the role of Advice Session Supervisor, so don’t hold back!
Show Your Enthusiasm:Let your passion for providing high-quality customer service shine through in your application. We love candidates who are genuinely excited about making a difference in the community, so share your motivation with us!
Highlight Your Time Management Skills:Since this is a flexible position, it’s crucial to demonstrate your excellent time management abilities. Give us examples of how you’ve successfully managed multiple tasks or projects in the past.
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you on board as soon as possible!
How to prepare for a job interview at Citizens Advice BANES
✨Know Your Stuff
Make sure you’re well-versed in the specifics of generalist advice work. Brush up on legal advice topics relevant to the role and be ready to discuss your experience with managing teams and delivering high-quality customer service.
✨Show Your Enthusiasm
Citizens Advice values commitment and enthusiasm, so let that shine through during your interview. Share examples of how you've gone above and beyond in previous roles, and express your passion for helping others.
✨Time Management is Key
Since this role requires excellent time management skills, prepare to discuss how you prioritise tasks and manage your time effectively. You might even want to share a specific example where your time management made a difference in your work.
✨Ask Insightful Questions
Prepare some thoughtful questions about the role and the organisation. This shows your interest and helps you gauge if it’s the right fit for you. Consider asking about the challenges the team currently faces or how success is measured in this position.
