At a Glance
- Tasks: Provide expert advice on benefits and debt in community settings.
- Company: Citizens Advice BANES, a supportive team making a real difference.
- Benefits: Enjoy a four-day work week, remote work, and training for career progression.
- Other info: Opportunity to progress towards a specialist debt adviser role.
- Why this job: Make a positive impact in people's lives while balancing work and life.
- Qualifications: Experience in advice delivery and strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
Citizens Advice BANES is looking for an experienced Outreach Adviser to provide high-quality generalist advice in community settings, focusing on benefits, debt, and related inquiries.
The position supports a healthy work-life balance with a four-day working week, including remote work.
The ideal candidate will have substantial experience in advice delivery and excellent communication skills.
Join a supportive team dedicated to making a difference in client lives. Training for progression towards a specialist debt adviser role is provided.
Outreach Advice Specialist - Benefits & Debt employer: Citizens Advice BANES
Citizens Advice BANES is an exceptional employer that prioritises a healthy work-life balance with a four-day working week and the flexibility of remote work. Our supportive team fosters a collaborative culture, offering extensive training and growth opportunities for employees to advance towards specialist roles, all while making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Outreach Advice Specialist - Benefits & Debt
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to community support and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your communication skills! Since this role is all about providing advice, being able to articulate your thoughts clearly is key. Consider doing mock interviews with friends or using online resources to sharpen your delivery.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you along the way, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in joining our team!
We think you need these skills to ace Outreach Advice Specialist - Benefits & Debt
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in benefits and debt advice. We want to see how your skills align with what we’re looking for, so don’t hold back on showcasing your relevant expertise!
Show Off Your Communication Skills:Since excellent communication is key for this role, use your application to demonstrate how you effectively convey information. Whether it’s through clear writing or examples of past interactions, let us see your skills in action!
Highlight Your Community Experience:As the role involves working in community settings, share any relevant experiences you have in outreach or community work. We love seeing candidates who are passionate about making a difference in people’s lives!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Citizens Advice BANES
✨Know Your Stuff
Make sure you brush up on your knowledge of benefits and debt advice. Familiarise yourself with the latest policies and common issues clients face. This will not only show your expertise but also demonstrate your commitment to helping others.
✨Showcase Your Communication Skills
As an Outreach Adviser, communication is key. Prepare examples of how you've effectively communicated complex information in the past. Think about times when you've had to adapt your style to suit different audiences – this will highlight your versatility.
✨Emphasise Teamwork
Citizens Advice BANES values a supportive team environment. Be ready to discuss your experience working collaboratively with others. Share specific instances where you contributed to a team goal or supported a colleague, as this will resonate well with their ethos.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the organisation. Inquire about the training for progression towards a specialist debt adviser role or how they measure success in outreach settings. This shows your genuine interest and helps you assess if it's the right fit for you.
