Interviews will take place on 25 August 2026.
About the role
Citizens Advice Wirral is a local charity that supports Wirral residents by providing advice, information, casework and social prescribing services. We assist clients with a range of issues including benefits, debt, employment, housing and life challenges that affect their health and wellbeing. Citizens Advice Wirral also actively works for change in the policies and practices of organisations that impact our clients – we are passionate about the difference our Research and Campaigns work can make to people’s lives.
Our values shape how we as an organisation operate and how we work with each other across all roles: Open and Honest, Professional, Empowering, Non-judgmental and Approachable. They apply to all areas of our advice-giving, our research and campaigns work and how we challenge discrimination and champion equality.
Responsibilities
- Manage core day‑to‑day functions, including HR and finance administration, premises, complaints, and information assurance.
- Champion robust compliance and drive continuous improvement.
- Build resilient working practices that empower teams to support the community.
Benefits
- A generous holiday allowance of 25 days (rising to 30 days) plus bank holidays (pro‑rata)
- Agile working with both home and office‑based days (role dependent)
- A contributory pension scheme
- Employee Assistance Programme
To find out more and start your application please click the link below: https://app.beapplied.com/apply/h4uyihomvq
Interviews will take place, in person, on 25th and 26th August in Birkenhead.
We’re Disability Confident
Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.
Office and Compliance Manager employer: Citizens Advice BANES
Citizens Advice BANES is an exceptional employer, dedicated to making a meaningful impact in the Aldershot community through its focus on energy access and debt solutions. With a supportive work culture that prioritises employee growth and development, staff members are encouraged to enhance their skills while working collaboratively to address complex energy issues. The unique opportunity to supervise outreach initiatives allows for direct engagement with the community, making this role not only rewarding but also vital in fostering positive change.
