£28,091 to £35,374 PA pro rata, depending on experience, plus pension contribution
Based in Nottingham
We are seeking an advice service manager to lead and support staff and volunteers delivering a range of impactful projects. You will be passionate about maintaining high-quality standards and supporting the continued development of our services. As part of a forward-thinking and innovative management team, you will primarily be based in our Nottingham office. The role will require occasional travel across the CANCAS districts to provide supervisory cover and participate in meetings.
We are looking for candidates to be able to demonstrate the following knowledge and skills:
- At least 2 years of management/supervisory experience
- Experience in using a variety of IT packages in the workplace
- Ability to plan, prioritise and manage their workload in a pressured environment
- Proven ability to supervise and monitor work to agreed quality standards and to maintain casework systems and procedures.
- Ability to work positively in a team environment.
Closing date: Monday 12th October (Please note this vacancy may close early if enough suitable candidates apply)
Interview Date: To be confirmed
Please note that Citizens Advice Nottinghamshire Central and South does not hold a sponsor licence and, therefore, cannot issue certificates of sponsorship under the points-based system. Please note that we do not apply for work permits or working visas.
Registered Charity No. 1077828
We're Disability Confident
Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.
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Advice Service Manager in Nottingham employer: Citizens Advice BANES
Citizens Advice BANES is an exceptional employer that prioritises the well-being of its staff and volunteers, fostering a collaborative and inclusive work culture. With a strong focus on employee growth and development, we offer meaningful opportunities to make a real impact in the community while navigating exciting transformations. Join us in a role where your leadership will be valued, and your contributions will help shape the future of our services.
