Trainee Generalist Adviser Ref: 2026-ADV2
To interview and advise clients flexibly through multiple channels including face to face, outreach at venues in the area, telephone and electronic media
Provide advice on a range of issues using the Citizens Advice Advisernet system and other resources provided
Applicants for this post must have a strong commitment to equality and social justice.
What We Offer
Salary: £26,403 per annum based on a 37-hour week. This will increase to £28,404 per annum upon completion of Citizens Advice Generalist Certificate. The higher salary is paid where the successful candidate possesses a Generalist Certificate or acceptable equivalent
Pension: 8% pension supplement payable (subject to 2% employee contribution)
Holidays: 37 days per annum (including Bank Holidays and fixed days).
We welcome applications that reflect the diversity of the communities we serve.
We aim to be an equal opportunities employer.
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Trainee Generalist Adviser Ref: 2026-ADV2 in Newport employer: Citizens Advice BANES
Citizens Advice BANES is an exceptional employer that prioritises the well-being of its staff and volunteers, fostering a collaborative and inclusive work culture. With a strong focus on employee growth and development, we offer meaningful opportunities to make a real impact in the community while navigating exciting transformations. Join us in a role where your leadership will be valued, and your contributions will help shape the future of our services.
