At a Glance
- Tasks: Advise clients on employment and discrimination issues, providing real-world legal experience.
- Company: A diverse and inclusive organisation committed to equal opportunities.
- Benefits: Generous pension scheme, 37 days holiday, and flexible working hours.
- Other info: Opportunity for future case work and representation in a dynamic environment.
- Why this job: Make a difference by supporting clients through important legal processes.
- Qualifications: Legal background with strong client service and communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Benefits
- Pension: 8% (subject to a 2% employee contribution)
- Hours: 37 hours per week
- Holidays: 37 days per annum including Bank Holidays and fixed days
Closing Date: Friday 5th June 2026 at 5pm
Role Purpose
We are looking for a person who possesses good client service skills with a legal background to advise clients on employment and/or discrimination issues. The role will be primarily supporting clients with their discrimination and/or employment issues, with advice on all aspects of the legal process up to Tribunal/Court. Limited case work and representation is possible in the future. This is an excellent opportunity to get “real world” advice experience.
Ideally the successful candidate will have experience of working on Employment and Discrimination issues although we will consider applicants with skills and experience in other legal areas. All applicants should possess good communication skills and be able to deliver services by phone/email/video link, in person and at outreach venues.
To request an application pack please email quoting reference number 2026-ED2. CVs are accepted but applicants will need to complete an application form to be considered for interview. We welcome applications that reflect the diversity of the communities we serve. We aim to be an equal opportunities employer.
Locations
Employment & Discrimination Adviser Ref: 2026-ED2 in Newport, Wales employer: Citizens Advice BANES
As an Employment & Discrimination Adviser, you will join a supportive and inclusive work culture that values diversity and promotes professional growth. With generous benefits including 37 days of annual leave and a competitive pension scheme, our organisation is dedicated to providing meaningful employment opportunities while empowering you to make a real impact in the community. Located in a vibrant area, we offer a dynamic environment where your legal expertise can flourish and contribute to positive change.
StudySmarter Expert Advice🤫
We think this is how you could land Employment & Discrimination Adviser Ref: 2026-ED2 in Newport, Wales
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal field, especially those who have experience with employment and discrimination issues. A friendly chat can lead to valuable insights or even job leads.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of employment law and discrimination cases. We recommend practising common interview questions and scenarios related to the role, so you can showcase your expertise confidently.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that job! We love seeing applications directly from our site, and it helps us keep track of all the amazing talent out there. Don’t miss out!
We think you need these skills to ace Employment & Discrimination Adviser Ref: 2026-ED2 in Newport, Wales
Some tips for your application 🫡
Read the Job Description Carefully:Before you start writing, make sure you understand what we're looking for. Highlight the key skills and experiences we mention, and think about how your background fits into that. This will help you tailor your application to stand out!
Show Off Your Communication Skills:Since good communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread! A well-written application shows us you can communicate effectively, which is super important for advising clients.
Be Authentic:We want to get to know the real you! Don’t just list your qualifications; share your passion for employment and discrimination issues. Tell us why you’re interested in this role and how your experiences have shaped your desire to help others.
Apply Through Our Website:To make sure your application gets to us, apply through our website. It’s the easiest way for us to keep track of everything, and it ensures you’re following the right process. Plus, it shows us you’re tech-savvy and ready to jump into the digital world!
How to prepare for a job interview at Citizens Advice BANES
✨Know Your Legal Stuff
Brush up on employment and discrimination law before the interview. Familiarise yourself with key cases and legislation that might come up in conversation. This will show your potential employer that you’re not just interested in the role, but that you’re also knowledgeable and ready to hit the ground running.
✨Showcase Your Client Service Skills
Prepare examples of how you've successfully handled client interactions in the past. Whether it’s through phone calls, emails, or face-to-face meetings, be ready to discuss how you’ve provided excellent service and resolved issues. This is crucial for a role that involves advising clients on sensitive matters.
✨Practice Your Communication Techniques
Since the role requires delivering services via various platforms, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with friends or family to refine your communication style, ensuring you can convey complex legal concepts in an understandable way.
✨Demonstrate Your Commitment to Diversity
Given the emphasis on diversity in the job description, think about how you can contribute to this aspect. Be prepared to discuss your understanding of diversity issues and how they relate to employment and discrimination. Showing that you value inclusivity will resonate well with the interviewers.
