Citizens Advice Newcastle is seeking an experienced customer services adviser to join our busy team at Newcastle City Library, in the heart of the city centre. You will be the first point of contact for clients and will welcome and assist visitors, book appointments, and support walk-in sessions.
The role requires excellent communication, strong organisational skills, and the ability to work independently or with colleagues to deliver high quality customer care to people across Newcastle.
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Client Services Advisor - Front Desk & Walk-In Support in Newcastle upon Tyne employer: Citizens Advice BANES
Citizens Advice BANES is an exceptional employer that prioritises the well-being of its staff and volunteers, fostering a collaborative and inclusive work culture. With a strong focus on employee growth and development, we offer meaningful opportunities to make a real impact in the community while navigating exciting transformations. Join us in a role where your leadership will be valued, and your contributions will help shape the future of our services.
