At a Glance
- Tasks: Provide expert debt advice and support clients through their financial challenges.
- Company: Join Citizens Advice West Berkshire, a trusted community resource.
- Benefits: Flexible working options, training opportunities, and a supportive team environment.
- Other info: Great opportunity for personal growth and career development in a meaningful role.
- Why this job: Make a real difference in people's lives by helping them manage their debts.
- Qualifications: No prior experience needed; just a passion for helping others and a willingness to learn.
The predicted salary is between 30000 - 40000 £ per year.
Citizens Advice West Berkshire is looking to recruit a Debt Adviser / Caseworker. Location: Newbury and surrounding areas of West Berkshire with the possibility of some time working from home.
We are looking to take on a Debt Adviser / Caseworker to join our advice team consisting of specialist caseworkers and generalist advisers. You will be providing advice and casework to clients, supporting them through the debt advice process including dealing with emergencies, income maximisation, budgeting advice and helping with a debt strategy.
The money advice process involves:
- Gathering all information regarding the client’s circumstances and financial situation.
- Advising the client on the range of debt solutions available to them and help them make an informed decision on how to proceed.
- Acting for clients where necessary by calculating, negotiating, drafting or writing letters and telephoning.
- Preparing and presenting cases to the appropriate statutory bodies, tribunals and courts.
- Negotiating with third parties in writing and on the telephone.
- Using IT to maintain case records for continuity of casework.
Training will be available to support continuous learning. We are willing to consider advisers with generalist or other relevant experience who wish to develop their debt casework knowledge and skills by completing the standard debt advice training programme.
A Job Description and Person Specification are included in the job pack which can be downloaded from citizensadvicewestberkshire.org.uk/support-us/work-for-us/
If we receive a high number of candidates, we reserve the right to close recruitment early, so please apply as soon as possible.
Money Adviser/ Caseworker in Newbury employer: Citizens Advice BANES
Citizens Advice West Berkshire is an exceptional employer, offering a supportive work culture that prioritises employee development and continuous learning. As a Debt Adviser/Caseworker in Newbury, you will have the opportunity to make a meaningful impact in the community while enjoying flexible working arrangements, including the possibility of remote work. With a focus on collaboration and professional growth, this role provides a rewarding environment for those passionate about helping others navigate their financial challenges.
StudySmarter Expert Advice🤫
We think this is how you could land Money Adviser/ Caseworker in Newbury
✨Tap into Campus Networks
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We think you need these skills to ace Money Adviser/ Caseworker in Newbury
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Citizens Advice BANES.
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How to prepare for a job interview at Citizens Advice BANES
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Citizens Advice BANES.
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