Citizens Advice Islington is seeking an adviser to support clients with social welfare guidance in Islington. The role combines telephone triage and in-person or online advice across a flexible schedule Monday to Friday.
You will work closely with clients, identify issues, and outline practical next steps to improve outcomes. Applicants should have a General Advice Certificate, excellent communication and listening skills, and a DBS check will be required.
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Multichannel Advice Adviser (Phone & In‑Person) employer: Citizens Advice BANES
Citizens Advice BANES is an exceptional employer that prioritises the well-being of its staff and volunteers, fostering a collaborative and inclusive work culture. With a strong focus on employee growth and development, we offer meaningful opportunities to make a real impact in the community while navigating exciting transformations. Join us in a role where your leadership will be valued, and your contributions will help shape the future of our services.
