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- Tasks: Help your community with money, debt, and budgeting advice.
- Company: Supportive team dedicated to making a difference.
- Benefits: Competitive salary, training opportunities, and flexible working options.
- Why this job: Make a real impact while gaining valuable qualifications in debt advising.
- Qualifications: Empathy, organisation, and strong communication skills are key.
- Other info: Hybrid work environment with full or part-time options available.
The predicted salary is between 26677 - 30961 £ per year.
Apply before midday on 20 February 2026.
Salary: From £26,677 (trainee) up to £30,961 (fully qualified).
Interviews will take place on 24 February 2026.
About the role:
Working as part of a supportive team, this role will help people in the local community through the provision of holistic Money, Debt and Budgeting Advice, including income maximisation. The development pathway for this role leads to an accredited debt adviser qualification, up to authorised Debt Relief Order intermediary status.
- This role is open to people who are qualified to deliver advice or are keen to receive training to qualify.
- Hybrid, a mix of community, office-based work, and home working.
- Full or part-time.
If you are empathetic, organised, with excellent people and communication skills, and an aptitude for learning then we want to hear from you.
For full details of the role, salary, training/development and the type of skills and experience we’re looking for, check out the job description and person specification on our website.
Note: we reserve the right to close this advertisement early if we receive a high volume of suitable applications.
We’re Disability Confident. Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.
Money & Debt Adviser with Casework employer: Citizens Advice BANES
Contact Detail:
Citizens Advice BANES Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Money & Debt Adviser with Casework
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Money & Debt Adviser roles and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 3
Show off your skills! Bring along examples of your work or case studies that highlight your experience in providing advice. This will help you stand out and demonstrate your capability to potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our supportive team.
We think you need these skills to ace Money & Debt Adviser with Casework
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Money & Debt Adviser. We want to see how you can bring your unique perspective to our supportive team!
Showcase Your Empathy: Since this role is all about helping people, don’t forget to share examples that demonstrate your empathy and communication skills. We love hearing about how you've made a difference in someone's life!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Remember, we’re looking for organised individuals, so let that shine through in your writing!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the details you need about the role there too!
How to prepare for a job interview at Citizens Advice BANES
✨Know Your Stuff
Make sure you understand the basics of money and debt advice. Brush up on key concepts like budgeting, income maximisation, and debt relief options. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Show Your Empathy
As a Money & Debt Adviser, empathy is crucial. Prepare examples from your past experiences where you've helped someone in need or resolved a conflict. This will demonstrate your ability to connect with clients and provide the support they require.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, training opportunities, and the types of cases you might handle. This shows that you're not just interested in the job, but also in how you can grow within the organisation.
✨Practice Makes Perfect
Consider doing mock interviews with a friend or family member. Focus on articulating your thoughts clearly and confidently. The more you practice, the more comfortable you'll feel during the actual interview, which can make all the difference!
