At a Glance
- Tasks: Supervise and mentor advisers while managing complex debt cases.
- Company: Join a local charity making a real difference in the community.
- Benefits: Flexible working, ongoing training, and mileage reimbursement.
- Other info: Be part of a supportive team committed to diversity and equality.
- Why this job: Lead in debt advice and support clients facing financial challenges.
- Qualifications: Experience in debt advice and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: Rural Cambridgeshire
Workplace: Hybrid working
Contract: Fixed term contract, until 31 March 2029
Interviews will take place on 22 June 2026.
About the role:
We are looking for an experienced Money Advice Technical Debt Supervisor to join our team, combining specialist debt advice with a technical leadership role. This hybrid position involves managing a personal caseload of complex debt and money advice cases, while also providing technical supervision, mentoring, and support to advisers. You will help ensure advice is accurate, consistent, and meets FCA, MaPS, and Citizens Advice quality standards. You will play a key role in developing adviser capability, supporting quality assurance processes, and contributing to continuous service improvement across Citizens Advice Rural Cambridgeshire.
Benefits of the Role:
- Opportunity to specialise and lead in debt advice
- Make a meaningful impact on clients facing financial hardship
- Flexible and hybrid working arrangements
- Ongoing training, CPD, and professional development
- Supportive and collaborative team environment
- Mileage reimbursement for travel
Citizens Advice Rural Cambs is a local charity serving at the heart of our community, covering Fenland and Huntingdonshire, entirely funded by grants and donations, and through specific projects in East Cambridgeshire. We are a member of national Citizens Advice.
We value diversity, promote equality, and challenge discrimination. We’re Disability Confident. Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.
Money Advice Technical Debt Supervisor employer: Citizens Advice BANES
Citizens Advice Rural Cambridgeshire is an exceptional employer, offering a supportive and collaborative work environment where you can make a meaningful impact on clients facing financial hardship. With flexible hybrid working arrangements, ongoing professional development opportunities, and a commitment to diversity and equality, this role as a Money Advice Technical Debt Supervisor allows you to specialise in debt advice while contributing to the continuous improvement of services in your community.
StudySmarter Expert Advice🤫
We think this is how you could land Money Advice Technical Debt Supervisor
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend relevant events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially how they align with Citizens Advice's mission. Practise common interview questions and think about how your experience in debt advice can shine through.
✨Tip Number 3
Showcase your skills! When you get the chance, highlight your technical leadership abilities and your experience in mentoring others. Make sure to share specific examples of how you've improved processes or supported your team in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Citizens Advice Rural Cambridgeshire.
We think you need these skills to ace Money Advice Technical Debt Supervisor
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in debt advice and technical supervision. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This helps us quickly see why you’d be a great fit for our team.
Show Your Passion:Let your enthusiasm for helping clients facing financial hardship shine through in your application. We’re looking for someone who genuinely cares about making a difference, so share your motivation and commitment to the cause!
Apply Through Our Website:Don’t forget to submit your application via our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Citizens Advice BANES
✨Know Your Stuff
Make sure you brush up on the latest debt advice regulations and standards, especially those from FCA, MaPS, and Citizens Advice. Being able to discuss these confidently will show that you're not just familiar with the role but also committed to maintaining high-quality advice.
✨Showcase Your Leadership Skills
As a supervisor, you'll need to demonstrate your ability to mentor and support others. Prepare examples of how you've successfully led teams or improved processes in previous roles. This will highlight your capability to develop adviser skills and contribute to service improvement.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills in complex debt cases. Think about past experiences where you navigated tricky situations and be ready to explain your thought process and the outcomes.
✨Emphasise Your Community Impact
Citizens Advice Rural Cambridgeshire values community service. Be prepared to discuss how your work has positively impacted clients facing financial hardship. Sharing personal stories or insights can make your application more relatable and memorable.
