At a Glance
- Tasks: Support clients with debt issues and assist caseworkers with admin tasks.
- Company: Join Citizens Advice North Nottinghamshire, a compassionate community-focused organisation.
- Benefits: Gain valuable experience, training opportunities, and work in a supportive team.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Empathy, resilience, and a willingness to learn; no prior experience needed.
The predicted salary is between 25650 - 31350 £ per year.
Citizens Advice North Nottinghamshire is seeking a committed, compassionate Support Worker to join our Debt Team in Mansfield and Worksop.
You will prepare clients for appointments, help with case recording, and provide admin support to our Debt Caseworkers.
This role is client-facing and requires the ability to handle crisis with calm and empathy.
We value resilience and eagerness to learn in a supportive team environment; prior debt advice experience is not essential.
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Debt Support Assistant: Frontline Client Care & Admin in Mansfield employer: Citizens Advice BANES
Citizens Advice BANES is an exceptional employer, dedicated to making a meaningful impact in the Aldershot community through its focus on energy access and debt solutions. With a supportive work culture that prioritises employee growth and development, staff members are encouraged to enhance their skills while working collaboratively to address complex energy issues. The unique opportunity to supervise outreach initiatives allows for direct engagement with the community, making this role not only rewarding but also vital in fostering positive change.
