Inbound Advice Advisor – Help & Support Champion in Manchester

Inbound Advice Advisor – Help & Support Champion in Manchester

Manchester Full-Time 22000 - 26000 Β£ / year (est.) No working from home possible
Citizens Advice BANES

At a Glance

  • Tasks: Assist clients with benefits, debt, and housing issues in a supportive Contact Centre.
  • Company: Citizens Advice BANES, a dedicated charity making a real difference.
  • Benefits: Monday to Friday workweek, comprehensive training, and career progression opportunities.
  • Other info: Join a committed team and help your community thrive.
  • Why this job: Make a positive impact while gaining valuable experience in a friendly environment.
  • Qualifications: Friendly attitude and willingness to learn; no prior experience required.

The predicted salary is between 22000 - 26000 Β£ per year.

Citizens Advice BANES in Manchester is seeking friendly and reliable individuals for entry-level roles in our Contact Centre. You'll make a real difference by assisting clients with issues like benefits, debt, and housing. Enjoy a Monday to Friday workweek with no late nights.

The role involves assessing clients' needs and providing clear advice and support. As part of a committed charity, you'll receive comprehensive training and opportunities for career progression in a supportive environment.

Inbound Advice Advisor – Help & Support Champion in Manchester employer: Citizens Advice BANES

Citizens Advice BANES is an exceptional employer, offering a supportive work culture where you can truly make a difference in the community. With comprehensive training and clear pathways for career progression, employees are empowered to grow within the organisation while enjoying a balanced Monday to Friday workweek with no late nights. Join us in Manchester and be part of a dedicated team that values your contributions and fosters personal and professional development.

Citizens Advice BANES

Contact Details:

Citizens Advice BANES Recruitment Team

We think you need these skills to ace Inbound Advice Advisor – Help & Support Champion in Manchester

Client Assessment
Clear Communication
Problem-Solving Skills
Empathy
Reliability
Teamwork
Time Management