Head of Core Advice Operations in Manchester

Head of Core Advice Operations in Manchester

Manchester Full-Time 50000 - 60000 Β£ / year (est.) No working from home possible
Citizens Advice BANES

At a Glance

  • Tasks: Lead operational excellence and drive strategic performance in advice services.
  • Company: Citizens Advice BANES, dedicated to social justice and community support.
  • Benefits: Attractive remuneration package and a supportive, inclusive culture.
  • Other info: Join a forward-thinking organisation focused on high-quality advice.
  • Why this job: Make a real difference in the lives of Manchester's vulnerable communities.
  • Qualifications: Proven experience in frontline services with a commitment to equity and inclusion.

The predicted salary is between 50000 - 60000 Β£ per year.

Citizens Advice BANES is seeking a Deputy Director for Core Advice Operations in Manchester. This pivotal role involves leading operational excellence and driving strategic performance while ensuring compliance and quality assurance. The ideal candidate will have a proven history in frontline services and a strong commitment to equity and inclusion.

Joining our forward-thinking organization means being at the heart of delivering high-quality advice to Manchester's vulnerable communities. We offer an attractive remuneration package and a supportive culture committed to social justice.

Citizens Advice BANES

Contact Details:

Citizens Advice BANES Recruitment Team

We think you need these skills to ace Head of Core Advice Operations in Manchester

Operational Excellence
Strategic Performance Management
Compliance
Quality Assurance
Frontline Services Experience
Equity and Inclusion Commitment
High-Quality Advice Delivery