Citizens Advice Manchester is seeking an entry-level Contact Centre Advisor to join our friendly team in the heart of Manchester. You will receive comprehensive training and ongoing support, with a Monday–Friday pattern and no late shifts.
The role involves helping clients with benefits, consumer law, debt and housing matters, and providing practical information and reassurance. You will be the first point of contact, offering initial assessments, basic advice, and referrals to further support
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Entry-Level Compassionate Inbound Advisor in Manchester employer: Citizens Advice BANES
Citizens Advice BANES is an exceptional employer that prioritises the well-being of its staff and volunteers, fostering a collaborative and inclusive work culture. With a strong focus on employee growth and development, we offer meaningful opportunities to make a real impact in the community while navigating exciting transformations. Join us in a role where your leadership will be valued, and your contributions will help shape the future of our services.
