At a Glance
- Tasks: Provide high-quality advice on energy, benefits, housing, and employment to clients.
- Company: Citizens Advice BANES, dedicated to helping the community with expert advice.
- Benefits: Enjoy 6.8 weeks of annual leave and flexible working options.
- Other info: Join a diverse team committed to providing confidential and impactful advice.
- Why this job: Make a real difference in people's lives while working in a supportive environment.
- Qualifications: Experience in advice-giving or customer support and strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
Citizens Advice BANES is looking for an advisor to provide high-quality, free, and confidential advice on issues like Energy, benefits, housing, and employment. The role involves conducting client interviews, managing caseloads of energy advice cases, and maintaining accurate records.
The ideal candidate should have experience in advice-giving or customer support, strong communication skills, and a commitment to diversity.
Benefits include 6.8 weeks of annual leave and flexible working options. Please submit your CV via email.
Energy & Generalist Advisor | Hybrid, Flexible Work in London employer: Citizens Advice BANES
Citizens Advice BANES is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture that values diversity and inclusion. With flexible working options and generous benefits such as 6.8 weeks of annual leave, employees are empowered to achieve a healthy work-life balance while making a meaningful impact in the community through high-quality advice services.
StudySmarter Expert Advice🤫
We think this is how you could land Energy & Generalist Advisor | Hybrid, Flexible Work in London
✨Tip Number 1
Network like a pro! Reach out to people in the energy and advice sectors on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions related to energy advice and client support. Practise your responses with a friend or in front of the mirror to boost your confidence.
✨Tip Number 3
Showcase your passion for helping others! During interviews, share specific examples of how you've made a difference in previous roles. This will highlight your commitment to providing high-quality advice.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Energy & Generalist Advisor | Hybrid, Flexible Work in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in advice-giving or customer support. We want to see how your skills align with the role, so don’t be shy about showcasing relevant examples!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing high-quality advice and how you can contribute to our mission at Citizens Advice BANES.
Showcase Your Communication Skills:Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Citizens Advice BANES
✨Know Your Stuff
Make sure you brush up on the key topics related to energy advice, benefits, housing, and employment. Familiarise yourself with current issues and policies in these areas so you can speak confidently about them during the interview.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in advice-giving or customer support. Think about situations where you successfully helped clients and how you managed challenging cases, as this will demonstrate your capability for the role.
✨Communicate Clearly
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable with explaining complex topics in an easy-to-understand way.
✨Embrace Diversity
Citizens Advice BANES values diversity, so be prepared to discuss how you can contribute to an inclusive environment. Share any experiences you have working with diverse groups and how you approach understanding different perspectives.
