About the role
To provide information, advice and practical support on all social welfare and family law matters, across telephone, digital and face to face channels, maintaining clear and accurate records of client interactions.
This is a target driven role and the postholder must be able to maintain control of client interviews to ensure a speedy resolution and meet performance requirements.
The post holder will also be required to attend community events and ad-hoc advice and information sessions, some of which may be outside normal office hours.
We’re Disability Confident
Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.
Client Services Officers (2 x posts available) in Leigh employer: Citizens Advice BANES
Citizens Advice BANES is an exceptional employer, dedicated to making a meaningful impact in the Aldershot community through its focus on energy access and debt solutions. With a supportive work culture that prioritises employee growth and development, staff members are encouraged to enhance their skills while working collaboratively to address complex energy issues. The unique opportunity to supervise outreach initiatives allows for direct engagement with the community, making this role not only rewarding but also vital in fostering positive change.
