Citizens Advice BANES is seeking a City Advice Session Worker to provide generalist advice to residents across Leicester City, including at our Leicester branch and outreach venues, with home visits when appropriate. You will engage by phone, video, email and face-to-face, ensuring high-quality support for clients.
You will listen, explore options, and help clients make informed decisions while identifying entitlements and signposting to services, supported by training toward the Certificate in
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City Advice Navigator: Empower Residents & Benefits in Leicester employer: Citizens Advice BANES
Citizens Advice BANES is an exceptional employer that prioritises the well-being of its staff and volunteers, fostering a collaborative and inclusive work culture. With a strong focus on employee growth and development, we offer meaningful opportunities to make a real impact in the community while navigating exciting transformations. Join us in a role where your leadership will be valued, and your contributions will help shape the future of our services.
